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IT Call Center Experience preferred- Able to handle call | Call Center Representative in Customer 1

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IT Call Center Experience preferred- Able to handle call

Location:
Chattanooga, TN
Description:

IT Call Center Experience preferred- Able to handle call volume of up to 30 calls per day.People/Customer Service skills requiredPrinter Administration and Troubleshooting- Server Print Queue, and local QueuesActive Directory Management- Able to navigate Different Organizational Units (OU)- Able to look up attributes- Able to reset password and unlock accounts.iOS Management, Support, and Deployment- Setting up new phones/Ipads- Resetting iTunes accounts- Resetting network settings- Backup/Restore device dataVideo Conferencing- Cisco WebEx- MS Teams- Cisco Presence video solutionsNetwork troubleshooting- Internal vs external- VPN- LTE- WifiApplication Troubleshooting- Account permission- Compatibility settings- Browser vs installedRemote support- MSRA- RDP- TEAMs- WebexHardware DeploymentServiceNow- Ticket management- Ticket assignmentJob Type: ContractSalary: $27.00 - $29.00 per hourExpected hours: 40 per weekBenefits:* Dental insurance* Health insurance* Paid time off* Vision insuranceExperience level:* 3 years* 4 years* 5 yearsSchedule:* 8 hour shift* Day shift* Monday to FridayAbility to commute/relocate:* Chattanooga, TN 37421: Reliably commute or planning to relocate before starting work (Required)Experience:* Help desk: 4 years (Preferred)* Windows: 4 years (Preferred)Work Location: In person
Company:
Devcare Solutions
Posted:
January 2 on WhatJobs
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More About this Listing: IT Call Center Experience preferred- Able to handle call
IT Call Center Experience preferred- Able to handle call is a Customer Service Call Center Representative Job at Devcare Solutions located in Chattanooga TN. Find other listings like IT Call Center Experience preferred- Able to handle call by searching Oodle for Customer Service Call Center Representative Jobs.