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Internships at UnitedHealth Group. If you want an intern
Location:
Indianapolis, IN
Description:
Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You'll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do. It's the perfect storm. Join us to start Caring. Connecting. Growing together. This is not just an internship. Become a part of a dedicated team within our sales call center that is working hard to make health care work better for everyone. You'll benefit from healthcare sales experiences and collaboration with experienced professionals and leaders. You'll have the opportunity for continuous learning while building a foundation of skills. Further, as a selected participant in the UnitedHealthcare Academy at Butler University, you will be trained to handle multiple Telesales functions and potentially different campaigns during the full-time summer experiences, while staying engaged and earning income throughout the academic years of your undergraduate journey.As exciting as it may be, this kind of opportunity also presents unique challenges. You'll need to keep up with constantly evolving systems and technology tools. You'll need to embrace our commitment to an agile and collaborative culture that drives a successful sales center. You'll need to work in a disciplined approach to processes that helps us protect the health care data of millions of members.Examples of Potential RolesDepending upon the industry climate, business need, and your year with the program, your primary responsibilities within our Telesales team may evolve to encompass any or all of the following roles:As a Sales Support Specialist, you will take incoming phone calls from customers who have already received a quote, will answer any follow up questions, and may assist customers with completing their enrollment applications. The Sales Support Specialist may assist the sales department with any new initiatives and outbound customer campaigns during high call volume periods. As a Product Advisor/Market Advisor, you will take inbound phone calls from customers, and through a consultative sales process, you will match them with insurance products that best fit their individual needs and can help improve their lives.These roles are a great fit for someone who enjoys helping people, who is excited about sales, and values the opportunity of working with warm leads. You will be a part of a team environment that promotes collaboration, elite performance, and recognition.Primary Responsibilities: Sales Support Specialist Receive inbound calls from customers interested in purchasing insurance productsUpdate the CRM (Customer Relationship Management) database with customer informationAssist customers with their applications via the website and over the phoneHandle customer inquiries regarding health and supplementary insurance products, including answering plan questions, providing enrollment support, as well as making follow up calls to new and existing customersWhen applicable, assist the sales advisor by providing a quote to the customerMeet established monthly performance and quality objectivesCollaborate with others as part of a team or work independently to solve routine or complex problems as neededOther projects and responsibilities as assigned Product Advisor/Market Advisor Respond via telephone or email to determine customer needs and to present product recommendations through a consultative sales processQuote customers on available product options and accurately explain plan detailsRespond to questions from consumers regarding products, services, website logins or navigating the websiteComplete necessary research on consumer questions and issues using multiple systems and resources and prepare appropriate responsesConduct outgoing calls to provide answers and additional information to consumersRecord all required supporting documentation from phone calls and written correspondence to ensure compliance and provide accurate trackingParticipate in training opportunities to develop advanced product knowledge in order to share current information while generating and delivering product recommendations and quotes to customersComplete FFM and other relevant certifications to assist customers in a designated geographic footprintBuild positive business relationships with consumers to ensure continued interest in UnitedHealth Group's products and services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Currently in your Freshman or Sophomore year pursuing a Bachelor's degree from Butler UniversityMust be actively enrolled in Butler University for the duration of the multi-year programMust be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position Preferred Qualifications: Majors: Exploratory Business, Marketing, Healthcare in Business, Strategic Communication3.0 cumulative GPADemonstrated ability in using computer and Windows PC applications including Microsoft Word and Excel, which includes strong keyboard and navigation skills and learning new computer programsDemonstrated ability to multi-task, including the ability to navigate a computer while speaking on the telephone This is a paid, multi-year engagement offering 40 hours per week during each summer term. After successful completion of the summer internship(s), it is expected that a work schedule consisting of at least 10-hours per week will be sustained throughout the school year (flexibility exists for course schedule, breaks, etc). Typical hours of operation are 8am to 10pm Monday - Thursday, 8am to 8pm Friday and 9am to 5:30pm on Saturdays.What are the reasons to consider this multi-year internship with UnitedHealth Group? Opportunity for continued advancement while earning your degreeDedicated supervisors and mentorsApplication of business concepts learned in the classroomVarying shift options within our hours of operationCommunity Service opportunitiesA focus to support a work-life balance with the daily ability to "leave work at work"Opportunity to become knowledgeable in facets of financial and healthcare decision-making that span over one's lifetimeExposure to teamwork and a collaborative environment in which you're encouraged to networkVarying shift options within our hours of operation At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Company:
Unitedhealth Group
Posted:
January 2 on WhatJobs
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Internships at UnitedHealth Group. If you want an intern is a Jobs Intern Job at Unitedhealth Group located in Indianapolis IN. Find other listings like Internships at UnitedHealth Group. If you want an intern by searching Oodle for Jobs Intern Jobs.
Internships at UnitedHealth Group. If you want an intern is a Jobs Intern Job at Unitedhealth Group located in Indianapolis IN. Find other listings like Internships at UnitedHealth Group. If you want an intern by searching Oodle for Jobs Intern Jobs.