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Income Officer
Location:
Southwark
Description:
We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Income Officer , on a 3-month contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Summary: Be the first point of contact for the Council in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which cases to instruct legal to sue, the post holder is directly responsible for the revenue income stream into SHS and the HRA Lead and be the first point of contact on all issues relating to the recovery of revenue service charge and major works service charges of leased housing revenue account portfolio. Responsibilities: To lead and be the first point of contact on all issues relating to the recovery of revenue service charge and major works service charges of leased housing revenue account portfolio. Liaising as appropriate with central government, other local authorities and their associations, the courts, tribunals and professional bodies, representing the councils interests and ensuring, as far as possible, that the Councils position is reflected in pertinent legislation or best practice guides. Be directly responsible for managing, investigating and responding to customers complaints and queries by providing specialist technical advice on customers enquiries, information and applications by telephone, written correspondence, or face-to-face, accurately maintaining customer accounts. Be responsible for meeting individual and team targets in the delivery of the Homeownership income service as agreed as part of the performance appraisal process. Managing and taking ownership of a demanding and varied case load with flexibility to ensure the effective operation of the team overall. To continually improve the customer and stakeholder experience and the overall quality of all the interactions a customer has with the business unit with. Visit ListedBuy for more information.
Company:
Brackenberry
Posted:
January 6 on ListedBuy
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Income Officer is a Other Art & Media Jobs Income Officer Job at Brackenberry located in United States. Find other listings like Income Officer by searching Oodle for Other Art & Media Jobs Income Officer Jobs.
Income Officer is a Other Art & Media Jobs Income Officer Job at Brackenberry located in United States. Find other listings like Income Officer by searching Oodle for Other Art & Media Jobs Income Officer Jobs.