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Housing Repairs Co-ordinator

Location:
Islington
Description:

We are working closely alongside a Local Authority in Islington to assist with the appointment of a Housing Repairs Co-ordinator on a 2-month contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17 per hour PAYE Responsibilities: To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. Experience of working in a contact centre answering high volume of calls to ensure targets are met. Excellent communication skills to liaise with other departments, agencies, contractors as appropriate. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To contribute to reviews of working practices and readily adopt new ways of working. Qualifications: Knowledge of the main issues affecting social housing. ITQ2 or equivalent Information Technology skills. Minimum of 1 years experience of working within a responsive repairs environment and housing managementsystems. Experience of dealing with all aspects of building maintenance / repairs in a busy environment Experience of processing customers repair requestsmethodically and accurately within the appropriate policies, procedures and guidelines meeting tight deadlines. Please note: You should be available to work immediately or at a short notice. You should have right to work in U. K This role requires an enhanced DBS Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to. Visit ListedBuy for more information.
Company:
Brackenberry
Posted:
February 15 on ListedBuy
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