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Hotel Front Desk Supervisor | Front Desk Receptionist in Clerical Job at Days Inn & Suites Wes1

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Hotel Front Desk Supervisor

Location:
Houston, TX
Description:

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Compile occupancy reports and financial information for the general manager• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints• Handle the front desk budget and order office supplies as needed• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry• Prior hospitality experience of 1 year is required for this position• High school diploma or equivalent certification required (GED)• Bookkeeping skills and experience with MS Office a plus• Possess excellent management skills, communication skills, and multitasking skills Compensation: $15 - $20 hourly About Company: We have been in the hotel industry for over 20 years. We strive to provide the best customer service and the most efficient workplace.
Company:
Days Inn & Suites West Energy Corridor
Posted:
February 16 on WizeHire
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More About this Listing: Hotel Front Desk Supervisor
Hotel Front Desk Supervisor is a Clerical Front Desk Receptionist Job at Days Inn & Suites West Energy Corridor located in Houston TX. Find other listings like Hotel Front Desk Supervisor by searching Oodle for Clerical Front Desk Receptionist Jobs.