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Hotel Front Desk Clerk
Location:
Fairbanks, AK
Description:
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Bookkeeping: keep accurate records of all hotel guest account information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information• Connect with the housekeeping department to ensure guest accommodations are ready• Field customer complaints when necessary Qualifications: • High school diploma, GED, or equivalent• Displays impeccable interpersonal, time management, organizational skills, and customer service skills• Working knowledge of Microsoft Office and reservation management systems• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred• Comfortable taking telephone calls and mitigating stressful situations Compensation: $15 - $15.50 hourly About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.
Company:
Best Western Plus Chena River Lodge
Posted:
April 2 on WizeHire
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More About this Listing: Hotel Front Desk Clerk
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at Best Western Plus Chena River Lodge located in Fairbanks AK. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at Best Western Plus Chena River Lodge located in Fairbanks AK. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.