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Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax
Location:
Abee
Description:
Req ID: 225920 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax Area ONLY to join our team in Fredericton- remote, New Brunswick (CA-NB), Canada (CA). This is a Remote position in the Fredericton, NB or surrounding area. We are currently seeking REMOTE Helpdesk - Bilingual Technical Service Desk Technicians to join our NTT DATA Team, while directly supporting our Client's Team, whose main location is out of Halifax, Nova Scotia (CA-NS), Canada (CA). Since this is a fully remote position, we are ideally looking for someone within the New Brunswick or Halifax, Canada areas. Expected Schedule: This is a fulltime REMOTE , Bilingual position, and this position supports a 24X7 call center. This position will need to have the ability to work in a team environment, as well as, commit to a flexible work schedule, preferably the ability to accommodate a daytime, evening, overnight, including weekend(s) may be required. Candidates must be bi-lingual (English/French) to be considered for this position and apply. The role of a Bilingual French and English Service Desk/Helpdesk Technician is to ensure quality customer service and problem resolution through level-one triage support to users when they contact the Service Desk to report problems with business systems. Requests for assistance using and obtaining standard automation platforms must also be handled efficiently. The requests for assistance are conducted independently by the Service Desk Technician using provided IT applications and resources. Requests for assistance that cannot be resolved by the Service Desk are redirected to appropriate functional teams in a timely manner. Escalation to the Service Desk Manager may be required. Visit ListedBuy for more information.
Company:
NTT Data Services
Posted:
May 19 on ListedBuy
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More About this Listing: Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax
Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax is a Customer Service Help Desk Job at NTT Data Services located in United States. Find other listings like Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax by searching Oodle for Customer Service Help Desk Jobs.
Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax is a Customer Service Help Desk Job at NTT Data Services located in United States. Find other listings like Helpdesk Bi-lingual Technical Service Desk Associate - New Brunswick OR Halifax by searching Oodle for Customer Service Help Desk Jobs.