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Help Desk Coordinator
Location:
Trenton, NJ
Description:
Microsoft Windows 10.Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided.Experience using Microsoft Excel, Word and Visio.Must have good clear communication skills.Job Responsibilities: Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.Maintain a working knowledge of Help Desk and IT Operations procedures.Log all incoming problems and requests and actions taken to resolve them.Provide first response help desk support to all customers and users.Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.Provide support for AOC business applications.Provide follow-up status to end-users in accordance with specified support policies and procedures.Ensure closed problems are adequately documented.
Posted:
March 2 on Jobvertise
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More About this Listing: Help Desk Coordinator
Help Desk Coordinator is a Customer Service Help Desk Job located in Trenton NJ. Find other listings like Help Desk Coordinator by searching Oodle for Customer Service Help Desk Jobs.
Help Desk Coordinator is a Customer Service Help Desk Job located in Trenton NJ. Find other listings like Help Desk Coordinator by searching Oodle for Customer Service Help Desk Jobs.