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Guest Services Agent (Full Time and Part Time) | Guest Service Agent in Customer Service Job in Gr1

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Guest Services Agent (Full Time and Part Time)

Location:
Granville, OH
Description:

: We are hiring immediatelyfor full time and part timeGUEST SERVICES AGENTpositions.: Location: Granville Inn : 314 East Broadway, Granville, OH 43023Note: online applications accepted only.: Schedule:Full time and part time schedules. Saturday : Thursday from 3:00 pm to 11:00 pm orSunday :Thursday from 11:00 pm : 7:00 am. More details upon interview.: Requirement:Hospitality or night audit experience preferred, willing to train*Internal Employee Referral Bonus Available: Pay Rate: 17.00per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying EasyWant to this job via text messaging? Text JOBto 75000and search requisition ID number1288871. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: olivia.paradox.ai/moSkg Diversityof thought and inclusion for all is what drives our success : we invite you to start your journey with us today What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands:on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: :Completes the registration/check:in process by inputting and retrieving information from a computer system confirming pertinent information. :Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. :Assists guests with check out payments or charges. Accepts and records vouchers, credit, travelers checks, and other forms of payment. :Balances and drops receipts according to accounting specifications. :Provides guests with information about the facility, services, and amenities. :Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions. :Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested. :Fields and resolves guest complaints or escalate for resolution to appropriate department. :Assists guests in emergency situations. :Maintains adequate supplies and functional equipment at the Front Desk. :Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. :Perform other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full:time and part:time positions offer the followingbenefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full:time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commute
Posted:
April 7 on Tip Top Job
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More About this Listing: Guest Services Agent (Full Time and Part Time)
Guest Services Agent (Full Time and Part Time) is a Customer Service Guest Service Agent Job located in Granville OH. Find other listings like Guest Services Agent (Full Time and Part Time) by searching Oodle for Customer Service Guest Service Agent Jobs.