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Guest Room Attendant
Location:
Colorado Springs, CO
Description:
Position Purpose & Summary Reporting to the Director of Housekeeping, the Guest Room Attendant is responsible for maintaining the cleanliness of guest room hallways, rooms, balconies, and porches to the property standards. Essential Functions: Picks up extra cleaning and guest room supplies in the Housekeeping department. Cleans assigned quota of rooms daily according to standards. Always maintains a clean and neat area. Replaces guest room amenities, as necessary. Reports all maintenance problems to Supervisor / Engineering. Keeps linen closets clean. Stocks area for next day. Checks vacuum bags twice a day, emptying if full. Offers assistance to guests in a courteous manner. Reports and delivers lost and found items to the Housekeeping office. Provides intuitive service to guests during stayover to anticipate needs. Delivers items to guest rooms and closets as needed. Deliver "I Am Proud" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction. Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Give the guest/member a fond farewell. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: Minimum Knowledge & Skills: Must have basic knowledge of room cleaning Formal Education and Job-Related Experience: Some experience with the ABC's of housekeeping and room cleaning is beneficial but not required License, Registration, and/or Certification Required: Valid Driver's License Propsito de la posicin y resumen Reportando al Director de Limpieza, el Asistente de la Habitacin de Invitados es responsable de mantener la limpieza de los pasillos de la habitacin, habitaciones, balcones y porches a los estndares de la propiedad. Funciones esenciales: El departamento de limpieza adicional y los artculos de aseo de la habitacin estn a cargo. Limpiezas asignadas cuota de habitaciones diarias de acuerdo con las normas. Siempre mantiene un rea limpia y ordenada. Sustituye las comodidades de la habitacin, segn sea necesario. Informa de todos los problemas de mantenimiento al Supervisor / Ingeniera. Mantiene los armarios de lino limpios. rea de stocks para el da siguiente. Revisa las bolsas de vaco dos veces al da, vaciando si estn llenas. Ofrece asistencia a los huspedes de una manera corts. Reporta y entrega artculos perdidos y encontrados a la oficina de limpieza. Ofrece un servicio intuitivo a los huspedes durante la estancia para anticiparse a las necesidades. Entrega artculos a las habitaciones y armarios segn sea necesario. Ofrezca estndares de servicio "I Am Proud" y puntos tctiles de firma especficos del departamento. Establezca canales inter-departamentales de comunicacin entre los compaeros de equipo que sean consistentes y completos. Deberes y responsabilidades adicionales: Saluda a todos los invitados, miembros y miembros del equipo con los estndares de "Estoy orgulloso" y establece un tono positivo para cada interaccin. Proporcionar un servicio extraordinario que es "Enriquecedor por la Naturaleza." Abrazar, encarnar, demostrar y fomentar el bienestar y las virtudes de STRATA a travs de interacciones, rendimiento y compromisos. Mantenga la marca, la cultura, la visin, la misin y los valores del Garden of the Gods Resort and Club. Ten poder para que las cosas salgan bien si van mal. Des una despedida cariosa al invitado/miembro. Abordar los comentarios utilizando el modelo LEARN. Demostrar una apariencia profesional y estar atento a lo ms importante. Cumplir con las polticas y procedimientos de la empresa. Observe y cumpla con las directrices de seguridad. Funciones marginales: Realizar otras tareas segn lo asignado. Interactuar positivamente con otros departamentos, ofreciendo asistencia cuando sea necesario. Muestra el cuidado en el uso de equipos y mantiene un entorno de trabajo organizado y profesional. Requisitos de posicin: Conocimientos y habilidades mnimas: Debe tener conocimientos bsicos de limpieza de habitaciones Educacin Formal y Experiencia Relacionada con el Empleo: Cierta experiencia con los ABC de limpieza y limpieza de habitaciones es beneficiosa pero no necesaria Licencia, Registro y/o Certificacin Requerida: Licencia de conducir vlida External and Internal Personal Contact: Communications: Daily Communicate with guests, supervisor, housemen, laundry and front desk Occasionally Participate in one-on-one coaching sessions. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor and outdoor settings with overhead lighting and outdoor lighting. Significant portions (more than 80%) of daily assignments involve standing, bending, walking, reaching, pushing, pulling and application of manual skills requiring motor coordination in combination with finger dexterity, e.g., cleaning with brushes, rags, vacuum, mop and other machine operations. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro
Company:
Garden Of The Gods Resort And Club
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Guest Room Attendant
Guest Room Attendant is a Production Guest Room Attendant Job at Garden of the Gods Resort and Club located in Colorado Springs CO. Find other listings like Guest Room Attendant by searching Oodle for Production Guest Room Attendant Jobs.
Guest Room Attendant is a Production Guest Room Attendant Job at Garden of the Gods Resort and Club located in Colorado Springs CO. Find other listings like Guest Room Attendant by searching Oodle for Production Guest Room Attendant Jobs.