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Government Analyst II (Pending Reclassification): 43005021
Location:
Tallahassee, FL
Description:
Requisition No:827476 Agency: Financial Services Working Title: GOVERNMENT ANALYST II (PENDING RECLASSIFICATION): Pay Plan: Career Service Position Number: Salary: 51, : 60, Posting Closing Date: 05/01/2024 Total Compensation EstimatorTool ****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***** DIVISION: OFFICE OF INFORMATION TECHNOLOGY BUREAU: FLORIDA PALM OPERATIONS CENTER CITY: TALLAHASSEE COUNTY: LEON SPECIAL NOTES: Four (4) years of experience in Accounting, Management Information Systems, Computer Science, Business Administration, Mathematics, Engineering, or related field is required. A bachelor's degree in Accounting, Management Information Systems, Computer Science, Business Administration, Mathematics, Engineering, or related field may substitute for the required years of experience. An associate degree in Accounting, Management Information Systems, Computer Science, Business Administration, Mathematics, Engineering, or related field may substitute for two (2) years of the required experience. Additional requirements: : Three (3) years of customer service experience.: Working knowledge of standard Microsoft Office applications Word, Excel, PowerPoint, and Outlook.: Available for incoming inquiries and follow:up for up to 8 hours each day between the hours of 8:00AM to 5:00PM.: Be flexible with work schedule to ensure coverage during peak times. (Scheduled hours may vary slightly due to business needs.) This position may be required to occasionally perform duties other than those listed on the position description. The salary range for this position is 51, to 60, annually. Employees of the Department of Financial Services are paid on a monthly pay cycle. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. MINIMUM QUALIFICATIONSFOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES: : Excellent communication skills (Written and Verbal).: Strong analytical and problem:solving skills, including the ability to analyze and interpret technical data.: Ability to plan, organize and conduct workshops, seminars, and training classes.: Ability to work with business users to gather and analyze system requirements.: Ability to troubleshoot and resolve problems with existing applications.: Knowledge of IT Infrastructure Library Concepts (ITIL).: Knowledge of standard Microsoft Office Applications (Word, Excel PowerPoint, and Outlook): Knowledge of ITSM internal components (Business Rules, Client Scripts, Table Schema, JavaScript, UI Actins, UI Policies, Reports, Dashboards, Workflows, Notifications): Knowledge of PM/Agile concepts.: Skill in the practical application of ITIL Management processes.: Ability to develop and implement process improvement initiatives.: Ability to research, interpret and prepare reports, presentations, and other documents. OTHER KSAs (Incumbent may learn on job): : Knowledge of ServiceNow.: Knowledge of accepted OCM approaches, practices, and procedures.: Ability to independently plan, organize, and coordinate work assignments. BRIEF DESCRIPTION OF DUTIES: As the member Solution Center team, this position supports the creation, operation, and maintenance of the Solution Center and responds to end user support requests. The Solution Center is responsible for supporting Florida PALM end users across the state. This position deals with complex policies and procedures associated with the support of a Financial Management Solution (FMS), and prov
Industry:
Insurance
Posted:
May 1 on Tip Top Job
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More About this Listing: Government Analyst II (Pending Reclassification): 43005021
Government Analyst II (Pending Reclassification): 43005021 is a Human Resource Analyst Job located in Tallahassee FL. Find other listings like Government Analyst II (Pending Reclassification): 43005021 by searching Oodle for Human Resource Analyst Jobs.
Government Analyst II (Pending Reclassification): 43005021 is a Human Resource Analyst Job located in Tallahassee FL. Find other listings like Government Analyst II (Pending Reclassification): 43005021 by searching Oodle for Human Resource Analyst Jobs.