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German Speaking Customer Advisor
Location:
Malmesbury
Description:
A commercially minded, experienced and hands: on sales / customer focussed individual with passion to deliver an outstanding customer experience. hybrid oprion 2/3 days working from home per week once training has been completed Must be german spaeking as you will be liasing with german clients GBP25k:30k Monday: Friday 8.30:5pm with the possibility of some hybrid work This role has responsibilities in various areas as follows: Process inbound Sales requests: New and Existing sellers contact via email, web and phone to request help selling their equipment. Progress inbound requests with support of the internal specialist valuation team and maintain communication with sellers. Coordinate collections with 3rd party logistics provider: Where appropriate, arrange collection of the stock from the seller and transport to our warehouse for processing. Coordinate customer collections: Where stock has been transferred for our warehouse liaise with Buyers to agree collection or delivery and coordinate with external logistics partner. Responsibilities include: Day to day contact with regular Sellers, maintaining relationships with key stakeholders. Triage leads from new Seller enquiries, decline sales when stock value is below an economic threshold. Active sales progressed in a timely manner with new Vendor and sale entry paperwork completed. Maintain a sales pipeline of leads being progressed. Communicate with Sellers to confirm product information required to process sales, collating information of systems. Sellers approve stock valuation and any minimum reserve prices that must be achieved. Resolve customer queries in advance of collection and update vendors where specifically required. Identify customer packing requests and coordinate with Logistics provider. Monitor unsold stock, ensuring entry into future sales and liaise with Seller to agree adjustments to reserve prices. Person Specification Ideal: Good knowledge of a broad range. Visit ListedBuy for more information.
Posted:
February 16 on ListedBuy
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More About this Listing: German Speaking Customer Advisor
German Speaking Customer Advisor is a Customer Service Customer Care Advisor Job located in United States. Find other listings like German Speaking Customer Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.
German Speaking Customer Advisor is a Customer Service Customer Care Advisor Job located in United States. Find other listings like German Speaking Customer Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.