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Front Team Member
Location:
Mcdonough, GA
Description:
McDonough, Decatur, Fayetteville, GA Full-time, Part-time, Experienced Remote: No Elevated Eyecare is a full service eye and vision care provider, accepting both eye emergencies as well as scheduled appointments. Patients throughout the McDonough & Morrow areas come to Elevated Eyecare because they know they will receive the personal attention and professional care that is our foundation. Our team is dedicated to keeping our patients comfortable and well-informed at all times. At Elevated Eyecare, we explain every exam and procedure and answer all of our patients’ questions. For information on Elevated Eyecare including more information on our company culture, visit our website at Elevated Eyecare.com . Essential Responsibilities The mission of the Front Desk team member is to ensure that patients’ interactions with the office are handled in a compassionate, enthusiastic, and courteous manner with a heightened awareness of achieving an elevated experience for the recipient. Handle all communications (phone calls, mail, emails) throughout the office, notifying patients of upcoming appointments, and responding to emergencies Monitor Patient Flow, ensuring prompt customer education, authorization of insurance prior to appointments, and regularly filing patient claims Protects patients’ rights by maintaining confidentiality of personal and financial information while following HIPAA regulations Maintain the accounts receivables by recording/updating financial details, collecting patient charges, controlling credit extended to patients; filing/collecting third-party claims Perform cash drawer reconciliation, daily production reports, and prepare bank deposits for the Office Coordinator Monitor customer service and Net Promotor Surveys (NPS) Maintains stock of office supplies and equipment, monitors inventory, coordinates with vendors for shipping and receiving Other duties as assigned What you bring to the table: Strong communications skills, a bubbly personality and the will to serve Mathematically inclined Detail-oriented and punctual Strong computer skills and data input capabilities Required Qualifications: At least 2 to 3 years of experience in a patient/customer facing medical setting (volunteer service/internships will be considered) Reliable transportation (travel between work locations required) Education : High School Diploma or equivalent (GED) Additional Information: Pay range: $15.00 - $20.00 per hour ( dependent upon experience) 30-35 hours/week including Saturdays 401k, Medical Insurance (Dental & Vision) Travel Pay & PTO Flexible Scheduling, Cross-Training, Education Reimbursement for career development COVID-19 considerations:All patients and team members are required to wear a mask, curbside service, and all surface area sanitized and cleaned at regular intervals. Elevated Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR
Company:
Lyons HR
Posted:
April 6 on The Resumator
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More About this Listing: Front Team Member
Front Team Member is a Jobs Team Member Job at Lyons HR located in Mcdonough GA. Find other listings like Front Team Member by searching Oodle for Jobs Team Member Jobs.
Front Team Member is a Jobs Team Member Job at Lyons HR located in Mcdonough GA. Find other listings like Front Team Member by searching Oodle for Jobs Team Member Jobs.