Shaner Hotels
This listing was posted on Broadbean.
Front Desk Agent
Location:
Glassboro, NJ
Description:
ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Courtyard by Marriott-Rowan University in Glassboro, New Jersey! Located on the Rowan University campus, Courtyard by Marriott Glassboro-Rowan University is a four-story hotel offering 123 modern rooms, including six luxurious suites; a brand-new lobby that offers engaging technology and inviting, flexible spaces to work and relax; and on-site dining and drinks at The Bistro.ABOUT US Shaner Hotel GroupShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!JOB DESCRIPTION * Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Process all check-ins and check-outs according to established hotel requirements. * Adhere to payment, cash handling and credit policies/procedures. * Generate, print, and distribute daily reports to designated departments/personnel. * Resolve discrepancies on the room status report with Housekeeping. * Other duties as assigned. ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications * High school graduate or equivalent. * Minimum one year customer service experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Computer experience preferred. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele.
Company:
Shaner Hotels
Posted:
February 22 on Broadbean
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More About this Listing: Front Desk Agent
Front Desk Agent is a Clerical Front Desk Receptionist Job at Shaner Hotels located in Glassboro NJ. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Agent is a Clerical Front Desk Receptionist Job at Shaner Hotels located in Glassboro NJ. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.