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Front Desk Agent | Front Desk Receptionist in Clerical Job at Shaner Hotels in Jacksonville FL | 71

Shaner Hotels

This listing was posted on Broadbean.

Front Desk Agent

Location:
Jacksonville, FL
Description:

ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Courtyard Jacksonville I-295 / East Beltway. Located only minutes away from beaches, area corporations, cruise lines, and area attractions, Courtyard Jacksonville Northeast/Kendall Town is ideal for corporate travel, relocation, and fun getaways. Enjoy our on-site Bistro serving breakfast and dinner and Starbucks coffee all day. The Courtyard Jacksonville I-295/East Beltway is completely smoke-free, and offers great amenities such as free high-speed Internet, a boarding pass station, a fitness center, and an outdoor heated pool. Our spacious rooms offer luxury bedding, a microwave and refrigerator, HDTVs, and media pods.ABOUT US Shaner Hotel GroupShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!JOB DESCRIPTION * Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Process all check-ins and check-outs according to established hotel requirements. * Adhere to payment, cash handling and credit policies/procedures. * Generate, print, and distribute daily reports to designated departments/personnel. * Resolve discrepancies on the room status report with Housekeeping. * Other duties as assigned. ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications * High school graduate or equivalent. * Minimum one year customer service experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Computer experience preferred. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele.
Company:
Shaner Hotels
Posted:
February 22 on Broadbean
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More About this Listing: Front Desk Agent
Front Desk Agent is a Clerical Front Desk Receptionist Job at Shaner Hotels located in Jacksonville FL. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.