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Fraud Manager
Location:
Las Vegas, NV
Description:
Fraud Manager Full Time Monday - Friday Headquarters 630 Trade Center DR Las Vegas NV 89119 PURPOSE:The Primary purpose of this position is to assist Silver State Schools Credit Union tolive out its Mission, "Excellent Member Service and Financial Solutions - For Life," byproviding outstanding service to both members and internal members. Develop ahighly effective team of employees to their highest potential through coaching andleadership. Responsible for ensuring that outstanding service is delivered to bothinternal and external members. A key component of this service is to identify thefinancial needs of the member and recommend an appropriate credit union solution.• To deliver service in alignment with our Service Commitments• I will earn respect and build trust by acting with integrity in everysituation.• I will understand my role in supporting the team to achieve our purpose.• I will focus on people over products and build lasting relationships.• I will take ownership and accept responsibility.• I will treat my coworkers with the same high standards as I treat mymember.• I will continuously look for ways to improve myself, my credit union, andmy community.• I will accept there is no "they". We are one working toward the samemission.• I will commit to the core values• Develop each employee to their highest potential by identifying their areasfor improvement and appropriately coaching, training or correcting theemployees' performance.• Recognize employees who perform at a high level.• Hold employees accountable for their performance, attitude and behavior.• Exhibits confidence in self and others; Inspires and motivates others toperform well. Effectively influences actions and opinions of others.• Meet with each employee regularly to review performance, set goals for upcoming month's performance and develop plans to improve employee'sperformance.• Demonstrate enthusiastic support of corporate mission, core values and longterm objectives.• Performs job duties within our bylaws, regulations, Board of Directors policies,established internal and external service standards and our work procedures.• Train and supervise Fraud staff. Assign, direct, coordinate and review workperformed by staff.• Maintains a highly motivated, well-trained staff while maintainingeffective employee relations. SUMMARY:Manage all of the activities associated with running fraud, and responsibility formanaging, directing, and staffing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties maybe assigned.• Oversee all Fraud owned procedures, processes, and policies, including fraud operations, and identity theft. Advise leadership of any applicable changes and execute on delivery. • Works with staff, internal audit, and external auditors to ensure fraud issues are addressed within the credit union.• Process Visa CAMS Alerts and GCAR Reporting• Participate in regional Fraud Networking (IAFCI, Robbery, SNFNG)• Collaborate with lawyers and law enforcement agents to develop and execute plans for the resolution of a fraud case, this may include appearingbefore court hearings as a credit union representative or to testify as a witness.• Investigate and process all debit/credit card fraud claims, P2P/A2A/B2B fraud, check fraud, wire fraud, ACH fraud, ATM fraud, loan fraud, mobile deposit fraud, shared branching fraud, account fraud, and online banking fraud/account takeovers. • Design and implement processes effective for the prevention or minimization of fraud risks.• Create and conduct fraud prevention training for all credit union staff. • Perform regular one-on-ones to discuss employee's performance, behavior, and progress of goals. Identify coaching opportunities and administer appropriate corrective actions, when necessary. • Ability to perform primary functions of all other Risk ManagementDepartment employees.• Complete special projects, research, analysis, and other duties as assigned by the VP of Risk Management. EDUCATION and/or EXPERIENCE: Required: Associate degree (A. A.) or equivalent from two-year college or technical school; plus, a minimum of five years related experience and/or training; or equivalent combination of education and experience. fraud processing required. Supervisory or Management experience preferred. Familiarity with dispute processing under Reg E, Reg Z and Visa required. Preferred: Bachelor's degree (B. A. or B.S.) in a related field CERTIFICATES, LICENSES, REGISTRATIONS:Preferred CFCI, CAMS, or CFE certification. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED***SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)DRUG-FREE WORKPLACE
Company:
Silver State Schools Credit Union
Posted:
April 15 on ApplicantPro, TalentPlusHire
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More About this Listing: Fraud Manager
Fraud Manager is a Executive Manager Job at Silver State Schools Credit Union located in Las Vegas NV. Find other listings like Fraud Manager by searching Oodle for Executive Manager Jobs.
Fraud Manager is a Executive Manager Job at Silver State Schools Credit Union located in Las Vegas NV. Find other listings like Fraud Manager by searching Oodle for Executive Manager Jobs.