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Financial Service Representative
Location:
Countryside, IL
Description:
What We Do.... NuMark's mission is to enrich the financial lives of our members. Our growing Credit Union has over 140 employees, nine Chicagoland branches, and over 50,000 combined members. We offer a full menu of financial services from mortgage and auto loans to free checking accounts and business services. NuMark Credit Union is dedicated to putting our members first, treating them like family and helping them do more with their money. We help members get to their fantastic future faster. What You'll Love About Us.... At NuMark Credit Union, we recognize how vital our team is to the success of our organization. We believe that investing in the wellness and professional development of our people should be at the forefront of how we operate. Our focus is on making employees feel valued and supported because we know a strong team and positive culture is what gives us a competitive advantage in the markets that we serve.NuMark Credit Union believes in social responsibility. You'll have opportunities to strengthen the communities we serve through volunteer days and fundraising programs. We have partnered with non-profits like the Northern Illinois Food Bank, Toys for Tots, The Bridge Teen Center, Wreaths Across America and other community organizations that make our neighborhoods a better place. The Benefits.... We want to make sure you are taken care of, which is why we strive to offer competitive and cost-conscious benefits for you and your family. Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO or PPO), Dental, Vision, 3 weeks of Paid Time Off, Paid Holidays Off, Company Lunches and Parties, Birthday Holidays, Life Insurance (Company Paid), Short and Long Term Disability (Company Paid), 401(k) Savings Plan with Company Match, Flex Spending Account, AFLAC Portable Insurance Plans, Education Reimbursement for Bachelor or Master's Degrees, Employee Assistance Program, Paid Community Volunteer Time and Career Advancement Opportunities. About The Role.... Duties are performed under the general supervision of the Branch Manager and in accordance with established Credit Union deposit & loan policies. Conducts activities related to the extension of consumer credit and deposit accounts. Informs members about all products and services that NuMark offers. Processes all applicable paperwork within appropriate guidelines with accuracy and timeliness. Ensures confidentiality of all member information. This position is responsible for achieving various sales behavior and production goals and providing exceptional service at all levels. The expectations of this job are to build member relationships by providing excellent service and offering products that meet members' needs. What You'll Do.... Services members by taking and processing consumer & home equity loan applications, opening all types of new accounts, cross-selling products and services, resolving problems and providing exceptional service. Contacts prospective and existing members to solicit new business by mail or phone to meet specific goals as outlined for each FSR. Actively seeks prospective member referrals. Promotes positive attitudes, cooperation, and a desire to cross-sell Credit Union products and services. Determines the appropriate deposit or loan product alternatives according to the needs of the member. Interviews members who come into the credit union seeking financial services. Handles details of transactions including system input. Reviews loan applications for consumer and home equity loans, pulls credit reports and completes the application processing system for each request. Approves, denies or counteroffers member regarding loan request. Responsible for quick turn-around time on all member loan requests whether by phone or in person while ensuring superlative service to our membership. limited underwriting authority. Schedules loan closing with member and follow up to ascertain that all documents are completed in a timely manner. Stays abreast of all product and system changes affecting the membership. Advises members on products, rates, and suggests a strategy to obtain the best results based on the members' individual desires and needs. Follows all established policies and procedures as well as regulations including the Bank Secrecy Act, or any new regulations specific to financial services. Accountable for obtaining established loan and deposit goals. Actively and enthusiastically cross-sells member payment protection, GAP and MRC or another product for the benefit of the member, whenever possible. Has the authority to reverse service charges or waive fees within the limits set by branch guidelines. Works to complete all recommended internal/external training requirements in order to grow in the job. Responsible for compliance to all BSA policies, procedures, and regulations within area of responsibility. The Knowledge, Skills and Abilities You'll Need.... Bachelor's degree preferred. Minimum two-year experience equivalent to an FSR within a full-service financial institution. Two years of experience underwriting consumer/home equity loans is preferred. Must be thoroughly familiar with the Credit Union's deposit & lending policies and procedures. Knowledgeable of all regulation and reporting requirements related to the position. Must understand various disclosure information and be able to explain related requirements. Proficient in all computer applications associated with the position. Must be bondable. Full knowledge of all products and services and economic/factors in order to assist members with financial decisions. Possess good written and oral communication skills. Able to work unsupervised and under pressure in order to achieve Credit Union goals. Highly energetic and motivated individual. Is goal oriented and results oriented. Is motivated by the opportunity to earn monetary rewards and works well in an environment that supports this philosophy. Strives to accomplish all assigned tasks in a timely manner. Equal Opportunity Employer.... At NuMark Credit Union, we are proud to be an equal opportunity employer focused on the development of and inclusive workplace. We are committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, we consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status. Job Posted by ApplicantPro
Company:
Numark Credit Union
Posted:
January 25 on ApplicantList
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More About this Listing: Financial Service Representative
Financial Service Representative is a Accounting & Finance Financial Service Representative Job at Numark Credit Union located in Countryside IL. Find other listings like Financial Service Representative by searching Oodle for Accounting & Finance Financial Service Representative Jobs.
Financial Service Representative is a Accounting & Finance Financial Service Representative Job at Numark Credit Union located in Countryside IL. Find other listings like Financial Service Representative by searching Oodle for Accounting & Finance Financial Service Representative Jobs.