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Field Tech Specialist :: Raleigh, NC,
Location:
Raleigh, NC
Description:
Ark Solution Inc is looking for Field Tech Specialist supporting personal computer systems by installing, configuring, and maintaining hardware and software. Expectations of nonspecific responsibilities should include, but are not limited to, the following: Understand computer systems to ensure that all components will integrate properly. Remain abreast of rapidly changing hardware and software technology. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, and other telecommunications equipment. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Test and recommend hardware and software configurations on an as-needed basis. Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Knowledge, Skills, and Abilities / Competencies: Knowledge of: The design and implementation of Ethernet topology networks; Windows 10/11; Office 2016/365; SCCM/MECM; BitLocker; Cisco AMP; Cisco Client; Windows Server 2012/16; PowerShell; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; Cisco servers, routers, voice gateways, and switches; and integration of all components. Skills in: Installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: Analyze needs, select strategies, and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; work independently; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution, and one (1) year of progressive experience in the field of information technology; or an equivalent combination of education and experience. Skill Required / Desired Amount of Experience Installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment) Required 5 Years listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions Required 5 Years Experience with the design and implementation of Ethernet topology networks Required 5 Years Experience with Windows 10/11; Office 2016/365 Required 5 Years Experience with SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShell Required 5 Years Computer systems to ensure that all components will integrate properly Required 5 Years Software packages such as TN3270, SharePoint Designer, and Adobe Professional Required 5 Years Cisco servers, routers, voice gateways, and switches Required 5 Years
Company:
ARK Solutions
Posted:
May 20 on TopUSAJobs
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More About this Listing: Field Tech Specialist :: Raleigh, NC,
Field Tech Specialist :: Raleigh, NC, is a Other Jobs Field Tech Specialist Job at ARK Solutions located in Raleigh NC. Find other listings like Field Tech Specialist :: Raleigh, NC, by searching Oodle for Other Jobs Field Tech Specialist Jobs.
Field Tech Specialist :: Raleigh, NC, is a Other Jobs Field Tech Specialist Job at ARK Solutions located in Raleigh NC. Find other listings like Field Tech Specialist :: Raleigh, NC, by searching Oodle for Other Jobs Field Tech Specialist Jobs.