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Field Service Representative - Mechanical (Toolmaker)
Location:
Cambridge
Description:
ATS LIFE SCIENCES OVERVIEW: At ATS, a $1.8B publicly traded global enterprise with a proud 40-year history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences, what we do matters – it matters to both our customers and their customers. With 1,200 skilled employees around the world, we design, build and service mission critical automated solutions for Life Sciences organizations. Our customers are leaders in their industries and rely on us to deliver what we promise, on time and on budget. Together with our wide product range, our financial strength and global footprint, we provide the best automation solutions to our customers where and when they need it. Job Description MAJOR DUTIES: Responsible for servicing automation equipment remotely and at the customers’ facilities with a focus on resolution of customer issues to support increasing customer loyalty and revenue with alignment to the customer’s needs. Responsible for preparing comprehensive service reports to support system improvements and generating additional opportunities. SPECIFIC RESPONSIBILITIES: Troubleshoot mechanical equipment at the customer’s facility and make the necessary adjustments to bring equipment up to running status. Report and correct abnormal equipment conditions and inaccurate actions by customer staff. Support developing operating and troubleshooting knowledge of the operations team. Review/suggest additional tools or equipment necessary to better operate or maintain customer equipment. Make recommendations to repair/replace only items that require repair/replacement. Travel to both domestic and international customer locations for long and short term support. Lead on-site team and liaison with customer and ATS Project Manager. Coordinate 3rd party vendors and assist to resolve technical issues as required. Follow ATS and customer’s plant and safety regulations while at their facility. Complete detailed Service. Visit ListedBuy for more information.
Company:
ATS Automation
Posted:
November 19 2023 on ListedBuy
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More About this Listing: Field Service Representative - Mechanical (Toolmaker)
Field Service Representative - Mechanical (Toolmaker) is a Customer Service Field Service Representative Job at ATS Automation located in United States. Find other listings like Field Service Representative - Mechanical (Toolmaker) by searching Oodle for Customer Service Field Service Representative Jobs.
Field Service Representative - Mechanical (Toolmaker) is a Customer Service Field Service Representative Job at ATS Automation located in United States. Find other listings like Field Service Representative - Mechanical (Toolmaker) by searching Oodle for Customer Service Field Service Representative Jobs.