This listing was posted on The Resumator.
Field Service Manager (apprentice)
Location:
Columbus, OH
Description:
About us : Able Applied Technologies (AAT USA, LLC) is a vibrant, growing company founded 17 years ago in Columbus, Ohio. We manufacture customized, cutting-edge LED signage for gas stationsacross North America with product currently in over 40,000 sites. We are passionate about the quality of our product and committed to a culture of perpetual innovation. Description: Position begins with a 6-12 month apprenticeship program. Responsible for managing and growing the department to arrange the best possible on-site service in a timely and cost-effective manner. Qualifications: Bachelor’s degree or an equivalent of education and experience. 3+ Years dispatch and/or customer service experience Previous Sign Install Experience a plus Excellent customer service Safety and quality focused Excellent written, verbal and communication skills Excellent organizational skills Core Responsibilities: Initial "boot camp" Tech Support training for initial 3-6 months Additional 6-month apprenticeship in Field Services Manage relationships with Field Service companies Grow department staff as needed Ensure that all work orders meet SLA’s Manage all paperwork such as PO’s , Work Orders, Parts Orders and Installation Instructions, etc. Oversee work orders to the point of completion Oversee the part return process for Full and Part Only warranty orders Document all service company compliance Ensure return of parts from installer if required - same as above Collaborate with inventory and shipping departments as needed Collaborate with Tech Support and Engineering Depart on escalated repairs Review invoices that are beyond allowable dollar limit for standard approval Comprehensive technical knowledge of product Understanding of lighted cabinets, monument signs and EMC’s Understanding of site surveys Demonstrate flexibility in work hours to include availability for overtime hours as required by management. Attend all necessary meetings and training as required. What we offer : Salary range of $58K-$65k 401K match Heath care allowance Short-term, long-term insurance Central location in newly renovated historic building Positive, supportive team culture Opportunities for growth AAT is proud to be an equal opportunity employer. We are committed to an inclusive culture both for our employees and the customers we serve. We welcome and encourage applicants of any race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Powered by JazzHR
Company:
Able Applied Technologies
Posted:
April 22 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Field Service Manager (apprentice)
Field Service Manager (apprentice) is a Jobs Service Manager Job at Able Applied Technologies located in Columbus OH. Find other listings like Field Service Manager (apprentice) by searching Oodle for Jobs Service Manager Jobs.
Field Service Manager (apprentice) is a Jobs Service Manager Job at Able Applied Technologies located in Columbus OH. Find other listings like Field Service Manager (apprentice) by searching Oodle for Jobs Service Manager Jobs.