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ER Tier 1 Consultant
Location:
North York
Description:
Requisition ID: 188055 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Consultants contribute to the overall success of HR Services activities by ensuring specific individual goals, plans, and assigned initiatives are executed in support of the GHRSO teams’ business strategies and objectives. Consultants are responsible for providing support to all business lines and/or countries addressing and resolving low risk situations and escalated issues and concerns that are not resolved within Employee Services. The focus of this role is to ensure that issues are addressed within Service Level Agreements and managed at the local level to mitigate the potential negative impact. Consultants are accountable for providing accurate advice, in compliance with governing regulations, internal policies and procedures. Key Accountabilities Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. backsses the level of complexity for employee and manager inquiries, providing coaching answering directly or escalating to appropriate parties for resolution Acts in an advisory role by providing end-user support for those interacting with HR systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible Ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps Leverages a combined and extensive knowledge of HR policies and procedures and knowledge of/within the Bank’s various countries, business lines (and subsidiary companies), day-to-day operations, systems and technology to provide timely, efficient and valued solutions on low risk employment-related issues and concerns. Promotes and supports a seamless and consistent experience for employees and People Leaders with low risk. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
November 12 2023 on ListedBuy
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More About this Listing: ER Tier 1 Consultant
ER Tier 1 Consultant is a Consulting Jobs Consultant Job at Scotiabank located in United States. Find other listings like ER Tier 1 Consultant by searching Oodle for Consulting Jobs Consultant Jobs.
ER Tier 1 Consultant is a Consulting Jobs Consultant Job at Scotiabank located in United States. Find other listings like ER Tier 1 Consultant by searching Oodle for Consulting Jobs Consultant Jobs.