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Engineering and Technical Customer Support Engineer
Location:
Basingstoke
Description:
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) : 3 days in the office / 2 days can be worked from home to c GBP40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service division as well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency as part of the Customer Relationship Centre team. Core responsibilities for this Basingstoke / home based varied and challenging role will include operating as one of the Customer Relationship Centre (CRC) system experts : supporting both internal and external customers as well as members of the Field Service team directly via telephone, Vilink (and other remote support applications) and on: site support as required in the fault find, diagnosis and repair of an array of systems and equipment, and accurately completing all relevant documentation associated with the repair and maintenance of systems and components within the workshop. You will respond to customer. Visit ListedBuy for more information.
Posted:
April 25 on ListedBuy
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Engineering and Technical Customer Support Engineer is a Other Art & Media Jobs Customer Support Specialist Job located in United States. Find other listings like Engineering and Technical Customer Support Engineer by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.
Engineering and Technical Customer Support Engineer is a Other Art & Media Jobs Customer Support Specialist Job located in United States. Find other listings like Engineering and Technical Customer Support Engineer by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.