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DTC Customer Service Representative
Location:
Bourbon, MO
Description:
Paramount Apparel, International, Inc. Job Description Title: CSR (Hybrid Position) Report to: E-Comm CSR Manager Department: Imperial DTC FSLA Status: Non - Exempt ______________________________________________________________________________ Position Summary: Paramount Apparel, a fourth generation, family-owned company in Bourbon, MO, is in search of a self-directed E-Comm CSR who will manage specific accounts, website orders, and the processing of each. This is a level 3 remote position. Meaning a significant portion of, but not all, job functions can be performed remotely. This position reports directly to the E-Comm CSR Manager. Duties and Responsibilities Manage websites , facilitat e orders, assist customers with questions, check up on status of orders, and ensur e timely delivery Assist Corporate customers with orders, pricing, and additional questions Organize operations and assist with training outsourcing teams. Maintain positive relationships with customers and team members Understanding of copyright trademark laws & identify intellectual property Communicate with other departments within the organization Able to perform all processes digitally Assist CSR Manager with specialty projects Other duties as assigned Qualifications and Skills High School Degree (Preferred) Customer Service experience (Preferred) Knowledge of web-based programs (Preferred) Basic Microsoft Suites skills Ability to prioritize work projects Excellent time management & organizational skills High attention to detail Communication proficiency. Both written and verbal.
Company:
Paramount Apparel
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: DTC Customer Service Representative
DTC Customer Service Representative is a Customer Service Customer Service Representative Job at Paramount Apparel located in Bourbon MO. Find other listings like DTC Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
DTC Customer Service Representative is a Customer Service Customer Service Representative Job at Paramount Apparel located in Bourbon MO. Find other listings like DTC Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.