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Draft Beer Tech
Location:
Tinley Park, IL
Description:
Master Quality Technician Position Description and Performance Requirements The Master Quality Technician (MQT) serves as an expert in beverage dispense systems in select AHFP markets, taking a leading role above Draft Quality Technicians (DQT) and reporting directly to the Market Manager (MM) with some accountability to the Assistant Market Managers (AMM). As with our DQTs, this position is expected to work hard to meet the Brewer, Distributor and Restaurant Owner's expectations in maintaining the highest standards possible in all aspects of beverage dispense operations. The MDQT also serves as the face of our company to their local accounts and has the ability to seek out and generate leads from the relationships built while servicing various systems. Typical work hours are M-F 8:00 a.m. to 5:00 p.m (typically no weekend schedule but regular overtime opportunities may be available) Position Responsibilities: Work with the MM or AMM on account coverage for each day. This will include covering for DQTs who are out for any reason to maintain the route's 2-week cleaning schedule. Assist DQTs on large accounts where 2 or more technicians are needed. Assist with initial as well as ongoing training needs for new DQTs or RDQTs Weekly management of assigned accounts. Completion of all required communication and verification tools to confirm that the assigned lines are being serviced within the designated time frame This is to include documenting completed line cleanings at the restaurant or retail level using designated forms and calendars. This also includes using the AHFP APP as assigned. To maintain a high level of communication with every customer as to the status of their accounts. To maintain a high level of communication with your management team as to the status of assigned accounts. To attend all scheduled AHFP meetings and training. To be responsible for maintaining a clean/sanitary work and storage area for company equipment. Other service and maintenance work as assigned by the AMMs or MM Position Requirements: Successful completion of KPI Levels 1-4 within the first 60 days of moving to the MQT role. Proven excellent customer service and hospitality skills. Clear written and oral communication ability. To display mechanical aptitude / be mechanically inclined. Proficient with the operations and functions of multiple beverage dispense systems to include draft beer, wine on tap, cocktails on tap, coffee on tap, etc. Proficient with cleaning, servicing and maintaining of draft beer systems, wine on tap, cocktails on tap, coffee on tap, etc. Proven ability to work independently with minimal supervision. Be in good standing with AHFP. Certified Beer Server Certification through the Cicerone Program. Position Benefits: A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays Sick Pay Paid training and all the tools and resources you'll need to be successful Cell Phone provided Company vehicle with gas and maintenance paid Reasonable relocation assistance available. Bi-annual performance reviews with pay increases! Growth opportunities Promotional incentives through AlphaPerks including travel discounts (hotels & car rentals), reduced-fee gym memberships, sales/discount on retail purchases, and more! Starting Salary: Up to $00.00/hour
Company:
Stuever & Sons
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Draft Beer Tech
Draft Beer Tech is a Production Draft Beer Tech Job at Stuever & Sons located in Tinley Park IL. Find other listings like Draft Beer Tech by searching Oodle for Production Draft Beer Tech Jobs.
Draft Beer Tech is a Production Draft Beer Tech Job at Stuever & Sons located in Tinley Park IL. Find other listings like Draft Beer Tech by searching Oodle for Production Draft Beer Tech Jobs.