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Director of Operations
Location:
Charlotte, NC
Description:
Are you ready to take the lead as our full-time Director of Operations at Social Pet Hotel & Daycare? This is an exciting opportunity to work with a team of passionate animal lovers at one of Charlotte, NC's top pet care facilities. You receive awesome benefits, including performance-based bonuses, employee discounts, free doggy daycare while on shift, 12 free nights of lodging, and free yoga classes . It doesn't end there; we also offer our full-time pet care employees medical benefits, paid time off (PTO), a 401(k), education reimbursement, and opportunities for career growth . With a competitive salary ranging from $65,000 - $75,000 per year, plus monthly bonuses , this position offers the perfect blend of financial stability and a fun, dynamic work environment. If you're ready to take your career to the next level and make a difference in the lives of pets and their owners, we want you on our team! A LITTLE ABOUT SOCIAL PET HOTEL & DAYCARE: WHERE PETS GO TO HAVE FUN! When it comes to man's best friend, our team at Social Pet Hotel & Daycare is always willing and able to go the extra mile. Locally owned and community-focused, our pet care facility is committed to treating every dog like the valued family member they are. We know that every dog is unique, which is why we strive to curate fulfilling experiences that appeal to each individual pup. Whether a dog comes to us for grooming, lodging, training, or daycare, they are sure to get the personal and professional attention they deserve. Each employee contributes to a positive work environment by upholding our core values of communication, consistency, empathy, safety, and accountability . We're all passionate about what we do, and we support each other during the day-to-day work activities. In addition to a fun work culture and fantastic benefits , we also offer training opportunities to help our staff develop their skills. Join us and help us make a difference in both dogs' and owners' lives! WHAT WOULD YOU DO AS A DIRECTOR OF OPERATIONS? As our Director of Operations, you're responsible for developing location leadership, ensuring operational efficiency at each location, and working with our CFO and accountants to create and sustain data-driven processes. You also serve as the liaison between our ownership group, our HR and payroll partners, and each operating location, facilitating effective communication throughout the organization. Working collaboratively with our CEO and the consulting firm we work with, you partner on sales management to achieve growth targets. This role also involves daily engagement with employees, canine guests, and human clients to maintain motivated employees, healthy pets, and a "raving fan" client base for the company. You work to identify areas of process improvement, giving insight and recommendations to successfully implement necessary changes at each of our locations. You are an excellent leader and it shows in our success! ARE YOU THE DIRECTOR OF OPERATIONS WE'RE LOOKING FOR? Associate degree or equivalent from a two-year college or technical school Management experience in the pet care or human hospitality industries Knowledge about multiple operational functions and principles, including finance, customer service, and employee management Ability to read and interpret financial reports Knowledge about current industry regulations and best practices Familiarity with legislative requirements for North Carolina and South Carolina A bachelor's degree is preferred. Experience as a regional manager or in another similar position would be a plus. Professional Animal Care Certification Council (PACCC) certification or the willingness to become certified would be helpful. JOIN US AS OUR DIRECTOR OF OPERATIONS! We believe in taking care of our pet care team, both on and off the job. That's why we offer a streamlined 3-minute, mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! Location: 28205 Job Posted by ApplicantPro
Company:
Social Pet Hotel
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Director of Operations
Director of Operations is a Production Director Of Operations Job at Social Pet Hotel located in Charlotte NC. Find other listings like Director of Operations by searching Oodle for Production Director Of Operations Jobs.
Director of Operations is a Production Director Of Operations Job at Social Pet Hotel located in Charlotte NC. Find other listings like Director of Operations by searching Oodle for Production Director Of Operations Jobs.