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Device Repair Technician - Customer Service
Location:
Helena, MT
Description:
Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs. Device Repair Technician Duties: Repair cell phones, tablets, light fixtures and other devices as needed Receive, pack and ship these devices Develop written procedures and technical videos for common device repair activities Maintain proper inventory Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production. Provide live camera-based remote support (i.e., Skype) for in-store device repairs Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) Device Repair Technician Qualifications: Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience. In lieu of device repair experience, minimum associates degree in electronics, or other technical degree Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines. Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis. Job Posted by ApplicantPro
Company:
Batteries Plus
Posted:
January 25 on ApplicantList
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More About this Listing: Device Repair Technician - Customer Service
Device Repair Technician - Customer Service is a Customer Service Customer Service Representative Job at Batteries Plus located in Helena MT. Find other listings like Device Repair Technician - Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.
Device Repair Technician - Customer Service is a Customer Service Customer Service Representative Job at Batteries Plus located in Helena MT. Find other listings like Device Repair Technician - Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.