This listing was posted on ApplicantPro.
Desktop Support Specialist - Intermediate
Location:
Leavenworth, KS
Description:
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Desktop Support Specialist-Intermediate for an exciting opportunity located in Ft. Leavenworth, Ks. Job Description and Responsibilities Provides Applications, Desktop and IT Support Install, operate, and maintain end user devices (computers, printers/MFDs, and VTC systems). Diagnose, troubleshoot, and restore computers and printers/MFDs. Responsible for phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and other network services. Serve as the first point of contact for troubleshooting hardware and software PC and printer problems. Required Knowledge, Skills and Abilities (KSA) Experience Windows operating systems in physical and virtualized environments. Experience with personal computing devices including tablets, laptops, and peripherals. Experience with DoD Security Technical Implementation Guides (STIG), IAVA, patch management solutions, Ability to prioritize Trouble Ticket assignment and manage tasks within Trouble Ticketing system. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications IAT II 8570 Certification (eg:Security+ CE) certification required at time of hire Will require Microsoft Windows Certification or Modern Desktop Administrator Certification within 90 days. HS w/ 5+ yrs or MA/MS w/1+ yrs or BA/BS w/2+ yrs or AA w/3+ yrs Minimum Clearance Secret Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
Company:
ESM
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Desktop Support Specialist - Intermediate
Desktop Support Specialist - Intermediate is a Production Support Worker Job at ESM located in Leavenworth KS. Find other listings like Desktop Support Specialist - Intermediate by searching Oodle for Production Support Worker Jobs.
Desktop Support Specialist - Intermediate is a Production Support Worker Job at ESM located in Leavenworth KS. Find other listings like Desktop Support Specialist - Intermediate by searching Oodle for Production Support Worker Jobs.