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DESCRIPTION McCoy Construction & Forestry is YOUR John Deere
Location:
Knoxville, TN
Description:
DESCRIPTION McCoy Construction & Forestry is YOUR John Deere Construction and Forestry equipment dealer. Backed by certified parts advisors, factory-trained technicians and an extensive parts inventory, our specialties include new and used equipment sales, equipment rental, product support, parts and service. Summary This position is responsible for maintaining a schedule of shop work, assigning personnel to specific work orders, giving work direction to Service Technicians in the repair of equipment, maintaining a schedule of field service work to be done while scheduling personnel for such, and maintaining a list of trucking to be done on pick-up and delivery of equipment Duties and Responsibilities Supervises all Service Department personnelSupervises the opening and closing of work orders for control of each shop jobMaintains and monitors detailed records of time and performance of Service employeesMonitors and schedules pick-up and delivery of equipmentFrequently interacts with the customer to explain quotes and any changes within the quote prior to services being performed to ensure customer satisfactionUp-sells any service that is necessary to keep the product operating more efficiently and safelyStays current on product improvement programs from DeereOrders and maintains needed shop suppliesMonitors customer satisfaction through phone calls and on-site visitsCoordinates with Deere on programs, warranties and technical machine problemsInterviews and selects qualified personnelReports status of shop goal and objective achievement to either the Regional Service Manager or GMAssists in planning and developing service marketing programsActs as site safety coordinator in conjunction with Corporate Safety ManagerMonitors training needs and provides for the delivery of such training as required Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Skill, and/or Experience Requirements Two-year certificate from college or technical school and five years of related experience desired. College degree preferred. Heavy equipment service experience may be substituted or combined with education. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Benefits Paid Time Off-80 Hours in the First Year!Ongoing training by the best in the industryMedical, Prescription, Dental, Vision, Short- and Long-Term Disability401K with Employer Match$50,000 Life Insurance Policy
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More About this Listing: DESCRIPTION McCoy Construction & Forestry is YOUR John Deere
DESCRIPTION McCoy Construction & Forestry is YOUR John Deere is a Construction Construction Worker Job at Truck Country located in Knoxville TN. Find other listings like DESCRIPTION McCoy Construction & Forestry is YOUR John Deere by searching Oodle for Construction Construction Worker Jobs.
DESCRIPTION McCoy Construction & Forestry is YOUR John Deere is a Construction Construction Worker Job at Truck Country located in Knoxville TN. Find other listings like DESCRIPTION McCoy Construction & Forestry is YOUR John Deere by searching Oodle for Construction Construction Worker Jobs.