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Customer Success Manager
Location:
Toronto
Description:
Customer Success Manager The Company Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure. Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions – for people and the planet. Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world. We’re a high growth, people-centric success story. Seequent is a Bentley Systems company, working together to build a better future. The Role The Customer Success Manager is responsible for developing customer relationships that promote product or solution usage, education, retention and loyalty. Their job is to work closely with a number of allocated customers, in a regular and proactive regular cadence, to ensure they are satisfied with the product and services they use, and to immediately improve upon any areas of dissatisfaction. You will liaise with each account regularly, preparing by researching and understanding that account, analysing their usage data beforehand to furnish you with insights, proactively engaging the customer to discuss their usage, use cases, any possible upgrades or additional options, recent campaigns, training needs, support questions etc. By serving as an advocate. Visit ListedBuy for more information.
Company:
Bentley Systems
Posted:
December 20 2023 on ListedBuy
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More About this Listing: Customer Success Manager
Customer Success Manager is a Executive Manager Job at Bentley Systems located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.
Customer Success Manager is a Executive Manager Job at Bentley Systems located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.