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Customer Services Advisor
Location:
Coatham Mundeville
Description:
There is an opportunity for a Customer Services Advisor to join our clients team based in London. You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. There is an opportunity for a Customer Services Advisor to join our clients team based in London. You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. The Role: Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. Key responsibilities of the role are: Responsible for client satisfaction and responding to incoming calls and emails. You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you. You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service. Maintain databases for all clients and ensure all information is up to date. Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams. This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones. This position will see you contacting lapsed clients with the aim of becoming active customers again. Key competencies of the role: Be self-motivated with an analytical mind and a keen eye for detail. Ambitious dynamic. Visit ListedBuy for more information.
Company:
Cavendish Professionals
Posted:
January 17 on ListedBuy
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More About this Listing: Customer Services Advisor
Customer Services Advisor is a Customer Service Customer Service Representative Job at Cavendish Professionals located in United States. Find other listings like Customer Services Advisor by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Services Advisor is a Customer Service Customer Service Representative Job at Cavendish Professionals located in United States. Find other listings like Customer Services Advisor by searching Oodle for Customer Service Customer Service Representative Jobs.