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Customer Service - Team Administrator | Customer Service Representative in Customer Service Job at1

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Customer Service - Team Administrator

Location:
Morris, IL
Description:

QUALIFICATIONS: Must be customer service oriented. Have a reasonable understanding of US geography with respect to State and major city locations. Good math skills and accuracy. Good phone etiquette. Good organizational skills. Able to multi-task Proficient in Microsoft Office PRIMARY DUTIES: Confirm with the customer that their order can be shipped and alert them to any problems should they arise. Work with carriers to set load times and produce accurate paperwork. Print, collate, Work Order, and dispatch paperwork for shipping. Get accurate shipping rates for customer service based on the criteria given. Have knowledge of transportation times and other key aspects of shipping Have adequate knowledge of product specifications. Over time, learn sufficient knowledge of the Manager of Distribution duties to act as a temporary fill-in. Handling claims when a product is damaged or lost in transit. Perform other duties as assigned by the Manager of Distribution and Customer Service Manager Initiate action to prevent the occurrence of any nonconformities relating to product, process, and system. Identify and/or record any problems relating to the product, process, and quality system. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of nonconforming products until the deficiency or unsatisfactory condition has been corrected. Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today, our growing 137-year-old company comprises 15 business units and 140 facilities in 18 countries. We’re not just hiring; we’re building a better company. Learn more about what Leggett's life is like here: lifeatleggett.com Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer For specific regional privacy notices, please refer to http://privacy.leggett.com/privacy-notices Powered by JazzHR
Company:
Leggett & Platt
Posted:
April 18 on The Resumator
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More About this Listing: Customer Service - Team Administrator
Customer Service - Team Administrator is a Customer Service Customer Service Representative Job at Leggett & Platt located in Morris IL. Find other listings like Customer Service - Team Administrator by searching Oodle for Customer Service Customer Service Representative Jobs.