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Customer Service Representative
Location:
Whitehouse, TX
Description:
As a Customer Service Representative, you will deliver exceptional care to our customers. Working alongside a great team, you will be responsible for providing reliable, friendly, and consistent service for our customers. Responsibilities:• Use all available resources to provide efficient and accurate solutions for customer service requests.• Respond timely to incoming customer calls and return customer calls as needed.• Work in partnership with operations, sales, and other departments to deliver customer satisfaction.• Enter data accurately to document information and details about customer calls.• Maintain a calm and respectful approach to addressing customer issues.• Keep the office neat and clean.• Account management including taking phone payments, making collection calls, and posting fees and payments from customers ensuring customer accounts stay current.• Maintain confidentiality of files and documents of the business.• Perform basic office duties such as answering the telephone, directing calls, emails, and fax.• Participate in tasks requiring added assistance.• Cooperate with co-workers to maintain a friendly work environment.• Assist with distribution of forms, continued education materials, correspondence, and announcements to all employees and customers at appropriate times.• Provide relevant and understandable answers to customers about Live Oak Waste products and services depending on the customer's situation.• Maintain a calm and respectful approach to addressing customer issues. Qualifications:• Effective communication skills to interact positively with customers.• High attention to detail to ensure information is processed accurately.• Strong problem-solving skills to address issues with good judgment and available resources.• Ability to maintain calm and focused in a high call volume environment.• Prior experience in a call center or other customer service-related environment is preferable. Compensation: $15 - $16 hourly About Company: Benefits: 401k401k matchingDental insuranceHealth insurancePaid time offVision insurance
Company:
Live Oak Environmental
Posted:
April 12 on WizeHire
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Live Oak Environmental located in Whitehouse TX. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Live Oak Environmental located in Whitehouse TX. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.