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Customer Service Representative
Location:
Downingtown, PA
Description:
Who You Are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We are not just your local plumbing, heating & cooling experts. We are family owned and operated, not some big enterprise. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Chester County. You've probably seen our trucks and our ads. We give our employees the opportunity to carve their own path. We know how to get weird & win! People often come to us looking for a job. They stay with us because they find a family, a fulfilling career, and room to grow. What We Do We are a team of home service experts who don't cut corners and go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning systems. The Big Task for a Customer Service Representative You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Sub Tasks for a Customer Service Representative You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in Downingtown. You'll have unlimited earning potential. Vacation & Personal Time Off Medical Insurance Dental & Vision Insurance New technology including laptop, headset & access to integrated software Simple IRA A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Mattioni Plumbing, Heating & Cooling This job has the opportunity to work a hybrid schedule, with mandatory office hours and the ability to work remotely If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Mattioni Plumbing, Heating & Cooling by visiting www.callmattioni.com. Job Type: Full-time Salary: From $17.00 per hour w/ earning potential of $45k through bonus pay & 1.5x Overtime pay Benefits: Dental Insurance Employee discount Health insurance Paid time off Referral program Retirement plan Vision insurance Work from home Schedule: 8 hour shift Day shift Holidays Monday to Friday On call Overtime Weekend availability Supplemental pay types: Bonus pay Overtime pay Ability to commute/relocate: Downingtown, PA 19335: Reliably commute (Required) Education: High school or equivalent (Preferred) Work Location: One location / Remote
Company:
Mattioni Plumbing, Heating & Cooling
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Mattioni Plumbing, Heating & Cooling located in Downingtown PA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Mattioni Plumbing, Heating & Cooling located in Downingtown PA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.