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Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA
Location:
Fitchburg, MA
Description:
Is TK Cups in your future? Want to make a difference? At TK our desire is to create easy, beautiful and affordable solutions customers' branding needs. Even in our fast paced environment it's still important to gather for a nice meal or beverage. With our products on the table, branding is part of that enjoyable experience. We offer you the best choices for custom printed napkins, cups, plates, coffee sleeves, coasters and many other products at a reasonable price. We have rigorous quality standards. Most of our products are made in the US and printed in New England where we appreciate the importance of both history and innovation. Come be a part of our team! We are looking for a motivated and responsible Customer Service Representative who can: Process incoming orders by e-mail or phone by providing pricing information, customer verification, record interactions, and other functions related to the customer's order. Deliver exceptional customer service experience for our clients responding promptly to inquiries and following up customers' concerns. Managing schedules for orders. Build sustainable relationships of trust through open and interactive communication with customers as well as colleagues. Contribute to team effort by accomplishing related results as needed. CORE SKILLS: Ability to successfully and in a composed manner address customer satisfaction issues. Excellent communication (written and verbal) and collaboration skills, with customer service focused attitude. Detail-oriented, consistent, with a strong work ethic, and takes pride in their work. Positive attitude with high integrity and pride in work. Ability to multitask, prioritize and manage time effectively. Actively participating as a member of a team to move the team toward the completion of goals. Ability to handle confidential information Basic ability in mathematics, reading, and writing. Proficient in Microsoft Office or related software as necessary to complete logs or records. EDUCATION AND EXPERIENCE: High school diploma, general education degree or equivalent. Strong time-management and people skills, flexibility, and multitasking ability Advanced computer skills and experience with online platforms Proficient in Microsoft Office (Word, PowerPoint, Excel) Demonstrated success as a productive team member. Positive attendance record. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Company:
TK Cups-Sorg's
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA
Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA is a Customer Service Customer Service Representative Job at TK Cups-Sorg's located in Fitchburg MA. Find other listings like Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA is a Customer Service Customer Service Representative Job at TK Cups-Sorg's located in Fitchburg MA. Find other listings like Customer Service Opening 8:30 am to 5 pm , Monday - Friday , Fitchburg MA by searching Oodle for Customer Service Customer Service Representative Jobs.