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Customer Service Advisor
Location:
Worksop
Description:
Salary: £22,258.50 to 24,282 Region: Worksop Job Type/Function: Transport Contract Type: Permanent Total number of weekly/annual hours:37.5 Pay Rate: £22,258.50 to £24,282Shift Pattern: Monday-Friday Contract Type: Permanent (Full-Time)Location: Manton Wood (S80 3FY) DHL, an award winning global supply chain business is seeking a Customer Service Advisor to play a vital role coordinating and developing our strategic relationship with our customer on site at Manton Wood. In this role you will support the successful delivery of customer services through customer engagement, query resolution and proactive communications WHAT DOES THE ROLE ENTAIL? Proactive and reactive communication with customers Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required Liaising with planning and transport regarding late and failed deliveries as well as re-booking Supporting the continuous improvement of customer services department WHAT DO WE NEED FROM YOU? Excellent communication and interpersonal skills Customer Services experience Good conflict management experience Experience using the Transport Management System, Microlise WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Free confidential 24/7 GP Service Hundreds of discounts (including Retail, Childcare + Gym) Affordable loans & Enhanced Pension Scheme 24/7 employee support service for you (+ family) with access to free counselling and much more: supplychainjobs. /jobs/our-benefits/ OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: careers. /global/en/diversity BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams. Visit ListedBuy for more information.
Posted:
May 23 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.