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Customer Service Advisor | Customer Service Advisor, Customer Service Representative in Customer S1

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Customer Service Advisor

Location:
Coventry
Description:

From our modern offices in Warwickshire, we are constantly on the lookout for ways to progress our product offering, market position and of course our staff. We are now looking to add a Customer Service Advisor to our established Customer Service Team. BASIC SALARY: A GBP 25,000 : A GBP 35,000 (negotiable depending on experience) BENEFITS: A Bonus A 25 Days holiday (plus Bank Holidays)A 2 x Life Assurance A Pension Scheme A Company Sick Pay Scheme LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Leicester, Northampton, Banbury, Rugby, Lutterworth, Daventry, Bromsgrove, Redditch, Stratford: upon: avon WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious and modern facility. We have grown by A GBP 10m turnover in the last 10 years and we are not done. We have the capacity and scope to double in size. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Service Advisor : Administration : Industrial Controls To succeed as a member of our Technical Customer Service team, you will be based in our office and provide desk: based telephone support, to our customers field: based Engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: A Develop technically demanding product engineering knowledge to an expert level and continually update this. A Build quick and empathetic telephone rapport with field Engineers in pressurised situations, helping them to resolve time critical issues. A Assist customers with replacement product quotations during technical support conversations for quick issue resolution. A Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. A Contribute to technical related projects and training. Visit ListedBuy for more information.
Posted:
February 16 on ListedBuy
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