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Customer Service Administrator German
Location:
Wantage
Description:
Customer Service Administrator (German Speaker) Wantage Oxfordshire A GBP 28,000 : A GBP 30,000 per annum Permanent role : Hybrid working 2 days per week at home Hawk 3 Talent Solutions are looking for an experienced Customer Service Administrator to work for a national company based in Wantage, Oxfordshire The Role To respond to customer enquiries; process and progress orders, generate quotes and process sample requests; register complaints; manage and support allocated customer accounts; and general office duties to ensure total internal and external customer satisfaction. Duties of the Customer Service Administrator Co: ordinate key communication with customers including order processing, enquiries, complaints, credits/debits, pricing and product availability Manage and support portfolio of non: strategic accounts, (i. e. customers not requiring regular visits, list defined by Sales Manager) via regular telephone and electronic communication Validate and enter orders onto computer system Negotiate revised schedules with production planners and advise/consult with customers Respond to field web enquiries as required Prepare product quotations for customers, accurately calculating price and inputting these onto the computer system Provide sales support items, prices and technical information to sales team Assist with price list management: price additions/changes/monitoring/maintenance Create appropriate internal Field Trial documentation for non: commercialised product Create new item requests for new products/variants Handle customer complaints from initial contact through to satisfactory completion including credits and debits as required Liaise with internal departments to ensure all customer needs are met effectively and in a timely manner Maintain departmental and company systems to ensure data is accurate at all times Undertake various projects aimed at enhancing customer service Implement continuous improvements, new ideas and working practices. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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More About this Listing: Customer Service Administrator German
Customer Service Administrator German is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Administrator German by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Administrator German is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Administrator German by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.