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Customer Operations Administrator
Location:
Coatham Mundeville
Description:
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We're currently looking for a number of Customer Operations Administrators on a full time, fixed term basis (6 months contract). This position sits within the Customer Operations department based in Glasgow. This is an exciting opportunity to join our Member Support team who are responsible for supporting the customer journey of our valued members, through the administration of process requests and providing advice to create a great customer experience. We also assist our affiliates on the requirements & support required to attain ACCA membership. ACCA offers a hybrid model home & office working. The job Reporting to the Team Manager, on a day-to-day basis, you'll be involved in the following: Supporting our customers with requests for support to maintain their membership with ACCA. Ensuring the highest quality of service is provided at all times through emails & calls working within our agreed service levels. Providing a first point resolution service to our customers in a professional manner. Be an ambassador for ACCA, treating all internal and external customers with respect and maintain professionalism at all times Contribute to the continuous improvement of current processes and procedures The person We're looking for someone who has the following skills/experience: Experience of working in a customer focused role with backssment and administration responsibilities. Excellent interpersonal, communication and influencing skills with a track record for providing first class customer service Excellent interpersonal skills with the ability to build strong relationships with colleagues and external customers. Highly organised, logical and methodical approach to work with an emphasis on accuracy and attention to detail Identify and act on opportunities to improve. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Operations Administrator
Customer Operations Administrator is a Teaching Operations Assistant Job located in United States. Find other listings like Customer Operations Administrator by searching Oodle for Teaching Operations Assistant Jobs.
Customer Operations Administrator is a Teaching Operations Assistant Job located in United States. Find other listings like Customer Operations Administrator by searching Oodle for Teaching Operations Assistant Jobs.