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Customer Experience Partner
Location:
Milford, MA
Description:
Perfect opportunity for a summer job with flexible hours! Have you ever looked for a job where you can work flexible hours? A place that is comfortable with you taking an extra 15-minute break because you just need one. Look no further! At The Hatch Group, Inc we understand that we are hiring humans. We don't expect you to perform like a machine, because you aren't one. Instead we look for team-players; people who want to succeed and reach goals in their own way. At Hatch, we work for a common goal while also encouraging personal growth and inspire our crew to do so in the way that works best for them!The Hatch Group, Inc is seeking energetic, progressive-minded individuals to join our office's sealcoating and paving division. A typical day in this role will include helping our division identify potential and existing clients needs, and respond appropriately to queries. Clients reach out to us in various ways, such as email, live chat, phone and social media. Being a member of this team means you would assist in getting those client needs met in the most timely manner possible while exceeding their expectations.We may not have a long list of things we require of our team, but we do have a few things that may help you stick out: Knowledge of Google Suite (Gmail, Sheets, Slides, etc.), HubSpot and Quickbooks Previous experience in a customer service or reception position Strong verbal and written skills Understanding of phone etiquette What a work day might look like: Flexible shifts mean you can start and end your day around your schedule Make a cup of coffee and dive in to our team email Respond to client emails, answer incoming calls and navigate queries as needed and ensuring CRM is updated Measuring aerial views of project areas to develop a quote Scheduling customer projects and collecting customer payment plans Reviewing crew productivity throughout the day Communicating courtesy reminders, schedule changes and delays to customers Submitting DigSafe tickets and city/town permitting as required Scheduling estimator appointments via Google Calendar Utilizing Google Drive to store project data and documents Do you think you might be a good fit for this role? We would love to chat with your further about joining our team for the season!
Company:
The Hatch Group
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Experience Partner
Customer Experience Partner is a Jobs Customer Experience Partner Job at The Hatch Group located in Milford MA. Find other listings like Customer Experience Partner by searching Oodle for Jobs Customer Experience Partner Jobs.
Customer Experience Partner is a Jobs Customer Experience Partner Job at The Hatch Group located in Milford MA. Find other listings like Customer Experience Partner by searching Oodle for Jobs Customer Experience Partner Jobs.