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Council Tax Customer Service Officer : Basildon | Customer Service Representative in Other Art &am1

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Council Tax Customer Service Officer : Basildon

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Location:
Coatham Mundeville
Description:

Council Tax Customer Service Officer : Basildon A GBP 25ph Full Time / Hybrid Duties/Responsibilities: Interpretation of Council Tax legislation, ensuring that processes and decisions apply in accordance with law and policy guidelines. To have an understanding of the Local Council Tax Support Scheme in accordance with local policy and guidelines. Make simple changes in respect of Council Taxdiscounts. Ensure that demand notices are issued in a timely manner, referring any matters of doubt to a Senior Billing and Compliance officer. Undertake enquiries to identify exemptions, discounts and reliefs from council tax. Verify and validate information, making all necessary calculations to determine entitlement and notifying customers accordingly. Liaise with Outreach and Engagement Officers in relation to establishment of liabilities, reliefs and other queries, and claims for benefit and LCTS. To maintain an awareness of current legislation, policy and guidance relating to Council Tax. Answer queries from customers for clarification of Council Tax liability, referring any errors discovered to the billing team. To liaise with all internal and external partners as required. To find out more information Lucie at is done in line with safe recruitment practices. We are an equal opportunity. Visit ListedBuy for more information.
Posted:
May 23 on ListedBuy
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