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Controller | Controller in Accounting & Finance Job at Acture Solutions in Albany NY | 71166251

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Controller

Location:
Albany, NY
Description:

Acture Solutions, Inc. is looking to hire a full-time Controller . Would you like to work for a people-first company that treats each employee with incredible respect ? Are you seeking to grow your career in a supportive environment ? If so, please read on! We offer a selection of 100%-employer-sponsored health care plans, a generous retirement plan, unlimited paid time off (PTO), and employer-sponsored continuing education . If this sounds like the right opportunity for you, apply today! ABOUT ACTURE SOLUTIONS Delivering technology solutions since 1984, we are a rapidly growing managed services provider that provides digital transformation services to a diverse customer base. Our services encompass networking, data center, cybersecurity, physical security, and collaboration tools that help businesses, schools, medical centers, and governments deliver services digitally. We grew up servicing the needs of large school districts across New York State. As a result, our team acquired the skills necessary to work across a large diversity of environments with highly sensitive data security. With a decades-long legacy of helping customers work smarter and drive results, we are focused on delivering positive outcomes and customer satisfaction. We treat everyone as a family, from customers to employees. We have a performance-driven culture with a growth mindset . Our employees are constantly challenged in their work and are encouraged to make mistakes and learn from those mistakes. We sincerely believe in the power of our team-centric approach . As long as the job is getting done, strong contributors enjoy significant amounts of freedom in their work. We trust our employees to determine the hours and location for work that best suits them. And time off is encouraged . We are an equal opportunity employer that values diversity . A DAY IN THE LIFE OF THE Controller As a Controller, you play an essential role in maintaining the respect we have earned within the industry. Since people are our product, you are preparing to power our future growth as you continue gathering skills. RESPONSIBILITIES Manage the finance and accounting team's daily activities. Manage the general ledger accounts. Oversee the accounts payable and accounts receivable processes, and assist when needed. Understand overall finance and accounting objectives, as well as the role and function of each team member. Provide accurate reports and metrics to company management on the status of customer accounts. Manage the accounting system to ensure consistency, accurate entry, and accurate reporting of all accounts. Review all accounts payable batches and monthly reports for validity, accuracy, and completeness in addition to releasing the batches for payment. Monitor customer account details for non-payments, delayed payments, and other irregularities. Perform customer follow-up to verify final resolution and determine satisfaction level. Drive problem investigations and resolutions as required. Assist in preparing all invoice types through an automated process in ConnectWise based on billing cycle. Assist in processing employee time and expense reports. Assist with conducting credit checks on prospects and report results to management. Maintain customer financial information and status in ConnectWise and reconcile to financial records in Quickbooks Assist with establishing customer agreements in ConnectWise that correspond to service or project contracts. ADDITIONAL DUTIES Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate finance and accounting issues to the CFO as required. Ensure consistency of existing accounting systems through creating, maintaining, and enforcing standards/procedures. Investigate and resolve customer inquiries with billing and invoicing. Communicate escalated issues to customers: keeping them informed of their account in regards to billing and invoicing. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the finance and accounting team. Document internal processes and procedures related to duties and responsibilities. Awareness of all organization's key services for which support is being provided. Responsible for entering time and expenses in ConnectWise as they occur. Review and approve the finance and accounting team's time and expenses sheets in ConnectWise. Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. Understand and assist in the syncing and alignment of financial information from Connectwise to Quickbooks Entering work as activities or service tickets in ConnectWise. Maintenance of Quickbook Chart of Accounts and master records KNOWLEDGE SKILLS AND ABILITIES: Knowledge and experience in cross-functional management methods and techniques. Proficient in general office applications and accounting software; experience with Quickbooks Online is a plus Solid understanding of general ledger accounts. Experience performing accounting activities such as reviewing general ledger entries and research of entries processed. Excellent understanding of the accounts payable and accounts receivable processes. Strong organizational, presentation, and customer service skills. Skill in strategic planning with an ability to think ahead and plan over a 6-12 month time span. Skill in preparing written communications. Skill in leading people and getting results with a strong customer orientation. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Regularly communicate and advise other department leaders to assist in understanding and analyzing transactions Ability to multi-task and adapt to changes quickly. Typing skills to ensure quick and accurate data entry. Self-motivated with the ability to work in a fast moving environment. EDUCATION AND EXPERIENCE BA/BS in Accounting or Finance MBA preferred but not required. CPA or professional license is desirable 10-15 years of accounting or finance experience Previous experience in a professional services or information technology company preferred but not required. 5 years of management experience. Previous experience with Connectwise and Quickbooks is desirable Strong Microsoft Office suite of products knowledge with particular experience using Excel Are you an active listener with the ability to explain technical information in layman's terms? Do you have a positive attitude? Will you consistently work hard for the team? Do you have intellectual curiosity and a desire to continuously improve? Can you think on your feet? Are you organized and able to effectively prioritize multiple tasks? Can you move from one task to another efficiently? If so, you might just be perfect for this Controller position! Job Posted by ApplicantPro
Company:
Acture Solutions
Posted:
December 26 2023 on ApplicantPro
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