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Clinical Manager - Boston/New England
Location:
Maitland, FL
Description:
Responsibilities Job Description Summary The Clinical Manager, Product Training and Education for Urology & Critical Care is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities. The Clinical Manager is responsible for ensuring customers have been afforded the opportunity to complete BD product training. The specialist will work in partnership sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, RMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of BD products, analyses, presentations, and training that meets/exceeds customer satisfaction and enhances company sales goals. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. ESSENTIAL DUTIES AND RESPONSIBILITIES The Clinical Manager performs a wide range of duties including some or all of the following:Plan the delivery of the overall programs and activities in accordance with the mission and the goals of BD (the organization)Carry out new initiatives to support the strategic direction of the organizationUtilize program evaluation framework to assess the strengths of the program and to identify areas for improvementMaintain forms and records to document program activities (SalesForce)Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)Communicate with stakeholders to gain support for the program and to solicit input to improve the programLiaise with hospital leadership to ensure the effective and efficient program deliveryDevelop product training plans accordingly, including hospital team members as needed.Coordinate the delivery of services among different program activities to increase effectiveness and efficiencyMonitor the program activities on a regular basis and conduct an annual assessments according to the AIM program frameworkMaintain personal travel budget as a segment of the overall Training Specialist team budget.Maintain ICC budget KNOWLEDGE, SKILLS & ABILITIES: Knowledge of program managementKnowledge of client groups and/or issues related to the program areaMaintain knowledge and expertise as product specialist for entire BD product line. Focus on urological drainage and stool managementResponsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.Responsibility for meeting the needs of all customers both internal, i.e. TMs, RM's, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). QUALIFICATIONS: Able to function independently with minimal guidance or supervision. Excellent listening and communication skills. Ability to work in sales environment with sales team. Strong interpersonal and relationship building skills.Ability to collect, analyze and present clinical data. Must be proficient with computer (Word, PowerPoint, Excel, etc.)Multi-task oriented. Able to manage multiple customer accounts with strong organizational skills. Able to assess problems and overcome objections.Professional attitude and appropriate business and clinical judgment in all aspects of this position.Prefer experience using and teaching the use of BD products.Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. EDUCATION and/or EXPERIENCE :College graduate or equivalent. Require license as a Registered Nurse.Three (3+) years of patient care experience. Hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus. LANGUAGE SKILLS: Ability to read and comprehend detailed instructions, business correspondence and memos. Ability to compose basic correspondence. Ability to effectively present information in a one-on-one or small group situations MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals REASONING ABILITY: Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given. Ability to interpret a variety of instructions furnished in written or oral format. PERSONAL CHARACTERISTICS: The Clinical Manager should demonstrate competence in some or all of the following:Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organizationBuild Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. PHYSICAL DEMANDS: Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects up to 50 lbs. Work schedule may vary with multiple shifts included. Standing for long periods of time may also be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Schedule will vary and covering multiple shifts may be necessary at times.Travel includes driving, flying and overnights in hotels. Travel may be up to 80%. WORK ENVIRONMENT: This position requires working within hospitals and a home based office.For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visit https://bd.com/careers Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.PDN Primary Work Location USA GA - Covington BMD Additional Locations Work Shift Apply Save Job Responsibilities Job Description Summary The Clinical Manager, Product Training and Education for Urology & Critical Care is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities. The Clinical Manager is responsible for ensuring customers have been afforded the opportunity to complete BD product training. The specialist will work in partnership sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, RMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of BD products, analyses, presentations, and training that meets/exceeds customer satisfaction and enhances company sales goals. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. ESSENTIAL DUTIES AND RESPONSIBILITIES The Clinical Manager performs a wide range of duties including some or all of the following:Plan the delivery of the overall programs and activities in accordance with the mission and the goals of BD (the organization)Carry out new initiatives to support the strategic direction of the organizationUtilize program evaluation framework to assess the strengths of the program and to identify areas for improvementMaintain forms and records to document program activities (SalesForce)Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)Communicate with stakeholders to gain support for the program and to solicit input to improve the programLiaise with hospital leadership to ensure the effective and efficient program deliveryDevelop product training plans accordingly, including hospital team members as needed.Coordinate the delivery of services among different program activities to increase effectiveness and efficiencyMonitor the program activities on a regular basis and conduct an annual assessments according to the AIM program frameworkMaintain personal travel budget as a segment of the overall Training Specialist team budget.Maintain ICC budget KNOWLEDGE, SKILLS & ABILITIES: Knowledge of program managementKnowledge of client groups and/or issues related to the program areaMaintain knowledge and expertise as product specialist for entire BD product line. Focus on urological drainage and stool managementResponsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.Responsibility for meeting the needs of all customers both internal, i.e. TMs, RM's, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). QUALIFICATIONS: Able to function independently with minimal guidance or supervision. Excellent listening and communication skills. Ability to work in sales environment with sales team. Strong interpersonal and relationship building skills.Ability to collect, analyze and present clinical data. Must be proficient with computer (Word, PowerPoint, Excel, etc.)Multi-task oriented. Able to manage multiple customer accounts with strong organizational skills. Able to assess problems and overcome objections.Professional attitude and appropriate business and clinical judgment in all aspects of this position.Prefer experience using and teaching the use of BD products.Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. EDUCATION and/or EXPERIENCE :College graduate or equivalent. Require license as a Registered Nurse.Three (3+) years of patient care experience. Hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus. LANGUAGE SKILLS: Ability to read and comprehend detailed instructions, business correspondence and memos. Ability to compose basic correspondence. Ability to effectively present information in a one-on-one or small group situations MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals REASONING ABILITY: Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given. Ability to interpret a variety of instructions furnished in written or oral format. PERSONAL CHARACTERISTICS: The Clinical Manager should demonstrate competence in some or all of the following:Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organizationBuild Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. PHYSICAL DEMANDS: Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects up to 50 lbs. Work schedule may vary with multiple shifts included. Standing for long periods of time may also be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Schedule will vary and covering multiple shifts may be necessary at times.Travel includes driving, flying and overnights in hotels. Travel may be up to 80%. WORK ENVIRONMENT: This position requires working within hospitals and a home based office.For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visit https://bd.com/careers Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.PDN Primary Work Location USA GA - Covington BMD Additional Locations Work Shift Apply Save Job PDN-9bd1634a-57fd-4d46-b0f5-6adabc8f0ea2
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More About this Listing: Clinical Manager - Boston/New England
Clinical Manager - Boston/New England is a Executive Manager Job at Becton Dickinson located in Maitland FL. Find other listings like Clinical Manager - Boston/New England by searching Oodle for Executive Manager Jobs.
Clinical Manager - Boston/New England is a Executive Manager Job at Becton Dickinson located in Maitland FL. Find other listings like Clinical Manager - Boston/New England by searching Oodle for Executive Manager Jobs.