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Client Services Representative | Client Representative in Job Job at Perluxe Travels in San Diego 1

This listing was posted on The Resumator.

Client Services Representative

Location:
San Diego, CA
Description:

PerLuxe Travels is looking for a talented individuals to join our team of professional Travel Consultants. You will be accountable for organizing travel from beginning to end for leisure/corporate clients, performing all ticketing duties, providing recommendations and travel advice, and maintaining an exceptionally high level of service to all customers. This position will be fully remote and open to candidates located within the following countries: United States of America, Mexico and Australia Responsibilities : Provide travel expertise with excellent customer service Responsible for timely and accurate ticketing and invoicing Interpret and enforce various client travel policies when making reservations Keep traveler profiles updated and document any requests in the PNR Resolve any client service issues with patience, empathy, and urgency Ability to work on multiple programs simultaneously with minimal errors Requirements: 1+ years experience in the travel industry (preferred) Customer Centricity: makes things easy for the customer, is helpful and adds value, personalizes the experience, balances efficiency appropriately, exudes competence, maintains accuracy, treats customers professionally, sets expectations and follows through, is accessible to customers, listen to and assess needs Consultative: offers useful advice to proactively assist a customer, provides options Coachable: receives feedback from the perspective that we can always get better, has a mentality toward continuous improvement, maintains a growth mindset Embraces Change: comfortable with change, keeps an open mind to new things, flexible, adaptable, resilient Positive Attitude: stays calm and composed under pressure, lifts others, remains positive with customers and coworkers Problem Solver: is resourceful and uses initiative to independently find solutions, looks for ways to overcome obstacles and get things done Communicates Effectively: excellent oral and written communication skills; takes a professional approach; willing to speak up and share views Time Management: detail oriented with strong organizational skills, prioritizes effectively Full-time or Part-Time Schedule: Flexible Schedule Week/Weekend Availability Experience: Travel Industry: 1 years (Preferred) Work Location: Remote Powered by JazzHR
Company:
Perluxe Travels
Posted:
March 11 on The Resumator
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Client Services Representative is a Jobs Client Representative Job at Perluxe Travels located in San Diego CA. Find other listings like Client Services Representative by searching Oodle for Jobs Client Representative Jobs.