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Client Services Manager - Information/Call Center | Call Center Representative in Customer Service1

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Client Services Manager - Information/Call Center

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Location:
Oklahoma City, OK
Description:

Client Services Manager Information/Call Center Teachers Retirement System seeks Client Services Manager to oversee and lead Information Center responsible for answering large volume of calls & responding to a variety of questions & explaining retirement benefits by phone, email, correspondence & visitors. Manager is responsible for hiring, training, motivating, monitoring, & evaluating staff; maintaining database; developing metrics; writing procedure manuals; researching, recommending & working with vendors on phone equipment; working with other managers; & participating in regional seminars. Need strong leadership skills, excellent verbal and written communication, and public speaking exp. Bachelor's degree & 2 yrs. exp. in auditing, benefit eligibility or related specialty or combination of educ. & exp. Supervisory experience preferred. Salary range $46,775 - $67,824. Excellent health and retirement benefits. To apply, see application process at www.ok.gov/TRS. recblid j5xtbfpc1fow067w9umbox8izigmql
Company:
Teachers Retirement System Of Oklahoma
Posted:
January 1 on Recruitology
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More About this Listing: Client Services Manager - Information/Call Center
Client Services Manager - Information/Call Center is a Customer Service Call Center Representative Job at Teachers Retirement System of Oklahoma located in Oklahoma City OK. Find other listings like Client Services Manager - Information/Call Center by searching Oodle for Customer Service Call Center Representative Jobs.