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Client Access Representatives (Office-Based)
Location:
Clearwater, FL
Description:
Salary: $16.82/hour Do you envision working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, than an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package to include employer paid health insurance premiums for all full time employees, PTO and paid company holidays, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives. Position Summary: We are seeking caring, compassionate, mission driven Client Access Representatives to include the following performing functions: reception, scheduling, coordinating multiple client appointments, and data entry. This position requires extensive telephone and face-to-face contact with clients and other providers, as well as assessing crises situations and routing emergency calls/situations to the proper personnel, quickly and efficiently. Primary responsibilities include securing assessment paperwork for initial visits, explanation of services, coordination of client services including therapy, medical visits and groups, collection of client copayments, verification of insurance and telephone contact. This position involves daily contact with customers on telephone and/or in person. Individuals must present well and have excellent customer service skills. Position is responsible for the following: securing assessment paperwork for initial visits, explanation of services, coordination of client services - including therapy, medical visits and groups, collection of client copayments, verification of insurance and telephone contact. Applicant must demonstrate effective working relationships with other departments and may be required to perform other duties as needed. This exciting and challenging opportunity involves being an integral part of the front door of Directions for Living. This position will work to establish measures of excellence that will enhance the customer's experience. EDUCATION EXPERIENCE/REQUIREMENTS: High School Diploma or GED Excellent customer service and people skills required Initiative and willingness to learn a must Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.) Directions for Living is committed to serving highly vulnerable individuals and families and preventing the spread of the COVID-19 contagion. Additionally, DFL is a certified " Center for Medicare and Medicaid Services " (CMS) facility. To ensure a safe and healthy work environment for all of our staff and the clients that we serve , COVID-19 vaccines are required for current and newly-hired employees, unless an employee is entitled to a reasonable accommodation or exemption as permitted pursuant to Directions for Living's COVID Vaccination policy and applicable laws. EOE/ADA/DFW #ZR Smoke Free Campus
Company:
Directions For Living
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Client Access Representatives (Office-Based)
Client Access Representatives (Office-Based) is a Clerical Office Administrator Job at Directions for Living located in Clearwater FL. Find other listings like Client Access Representatives (Office-Based) by searching Oodle for Clerical Office Administrator Jobs.
Client Access Representatives (Office-Based) is a Clerical Office Administrator Job at Directions for Living located in Clearwater FL. Find other listings like Client Access Representatives (Office-Based) by searching Oodle for Clerical Office Administrator Jobs.