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Call Centre Administrator
Location:
Coatham Mundeville
Description:
Call Centre Administrator Dingwall - £21,715.20 per annum - 40 hours per week. Do you have a keen eye for detail Do you have excellent written.Call Centre Administrator Dingwall - £21,715.20 per annum - 40 hours per week. Do you have a keen eye for detail Do you have excellent written and verbal communication skills Do you have the skill to multitask Are you eager to learn new things Can you work under pressure Are you able to work weekends If you answered yes, then this may be the opportunity for you Here are some of the Responsibilities of the role, but no limited to; Reviewing CCTV images of cars parked in violation of local site rules. Validate Penalty Charge Notices PCNs including potential fines versus approved user and exemption lists. Undertake check-ups of vehicle ownership through the DVLA. Create and post statutory notification letters to members of the public. Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder. Scan of inbound post from members of the public. Interpret enabling legislation and codes of practice. Be the first line for the management of complaints. Ensure process to apply Discounts and Exemptions are working correctly. Monitor payment status of Penalty Charge Notices. Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments. Utilise software programs such as Parkway and FGL. What youll bring: - Excellent documentation skills. - The skill to work in an clerical setting. - Have a keen eye for detail. - Excellent written and verbal communication skills. - The talent to learn new subjects and absorb new info. - Be eager to acquire new knowledge of computer systems. - The skill to multitask and adapt to change with minimum supervision. - Have experience of working in the parking industry is desirable but by no means essential. Full accredited training will be provided to all successful candidates Are you looking to build. Visit ListedBuy for more information.
Company:
Apcoa Parking Uk
Posted:
January 17 on ListedBuy
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More About this Listing: Call Centre Administrator
Call Centre Administrator is a Clerical Administrator Job at Apcoa Parking Uk located in United States. Find other listings like Call Centre Administrator by searching Oodle for Clerical Administrator Jobs.
Call Centre Administrator is a Clerical Administrator Job at Apcoa Parking Uk located in United States. Find other listings like Call Centre Administrator by searching Oodle for Clerical Administrator Jobs.