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Call Center Rep - Remote - Day Shift - 15-16 hr
Location:
Tampa, FL
Description:
Requirements: Able to handle back-to-back calls in a VERY busy inbound medical call center, with over 100 calls a day. NO JOB HOPPING , 2+ years with past employers to be considered Must be a resident of AL, CO, FL, MD, or TX Have or be willing to purchase a Windows PC/Laptop , with an Intel i7 or AMD Ryzen 3700 or better CPU , and at least 8gigs of RAM and two screens. Have Broadband internet (Cable or Fiber Optic ONLY) with an UPLOAD speed of at least 10mbps FULL TIME ONLY: Mon - Fri Eastern time zone: 8:00AM - 4:30PM or 8:30AM - 5:00PM or 9:00AM - 5:30PM or 9:30AM - 6:00PM or Start Dates are (not negotiable): Mon Feb 27th or Mon Mar 6th or Mon Mar 13th or Pay Rate (not negotiable) : $15 an hour + $1 if the candidate speaks Spanish, which is not required at this time. ($16 maximum) Job Description: Cultivate leads via calls, emails, and texts as necessary and assist the patients to schedule an appointment Attention to detail is required to manage our software systems and schedule patients correctly and successfully Able to mentally multi-task, simultaneously actively listening to the caller, navigating our cloud-based systems, and notating the call Provide callers with world-class customer service as well as accurate information regarding their chosen surgical procedure(s) and/or cosmetic treatment(s) Be comfortable discussing sensitive body parts and procedures, such as vaginal rejuvenation and breast enhancement, and doing simple calculations to provide correct pricing information Be a fast learner and able to quickly implement coaching goals for continuous improvement Be Tech self-sufficient, able to quickly learn new programs and do basic equipment troubleshooting alone or with guidance
Company:
Opticall
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Call Center Rep - Remote - Day Shift - 15-16 hr
Call Center Rep - Remote - Day Shift - 15-16 hr is a Customer Service Call Center Representative Job at Opticall located in Tampa FL. Find other listings like Call Center Rep - Remote - Day Shift - 15-16 hr by searching Oodle for Customer Service Call Center Representative Jobs.
Call Center Rep - Remote - Day Shift - 15-16 hr is a Customer Service Call Center Representative Job at Opticall located in Tampa FL. Find other listings like Call Center Rep - Remote - Day Shift - 15-16 hr by searching Oodle for Customer Service Call Center Representative Jobs.