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Call Center Customer Service Rep | Call Center Representative, Customer Service Representative in 1

Butler America Aerospace

This listing was posted on Broadbean.

Call Center Customer Service Rep

Location:
Salem, OR
Description:

Call Center Customer Service RepresentativeLocation: Salem, OR (97302)Job ID: #68780Pay Range: $17.00Shift: 1st shift only Call Center Experience: Preferred 6 months experience or moreOn-site work in Salem officePaid Training for 1-3 weeksIf you do NOT have 6mos of Call Center Customer Service Experience - Please send Resume as we have Positions that require less experience.SUMMARY * This position is Inbound Customer Service providing Customer Service via telephone & some Light Technical Support Assistance (training provided) for cutting edge Electronic Lockboxes and Access Keys to the Real Estate & Rental Management Industry. * Customer Service Rep is expected to multi-task tools and screens to perform Light Technical Support Assistance (will train) via telephone in an efficient and effective manner, while maintaining courtesy and professionalism. * Call Center Rep will determine call resolution and document calls appropriately. * Apply established customer satisfaction skills to resolve issues with end users providing a positive customer service experience. * Follow call-handling procedures to assure uniform support within the guidelines of the department. * Meet call handling, volume and productivity performance metrics. * Attendance and punctuality are essential functions of the position. * This Customer Service position is located On-site in Salem, Oregon in an office call center environment.REQUIRED SKILL & EXPERIENCE * High school diploma or GED * 6 months of Call Center Customer Service experience preferred * Must have strong Customer Service/Communication soft-skills * Proficient in Microsoft Office - Word, Excel, Outlook * Must be able to communicate information easily over the telephone and email * Preferred -experience with ORACLE or SAP / ARIBA Software is A plus but not required ( will train on use) * Able to Interview ASAP & Start Working in 1 -2 weeksOTHER REQUIREMENTS * Pass a drug test * Pass a background checkIf you do not have 6mos of Call Center Customer Service Experience - Please send Resume as we have entry level Positions that require no experience. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
Company:
Butler America Aerospace
Posted:
February 20 on Broadbean
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More About this Listing: Call Center Customer Service Rep
Call Center Customer Service Rep is a Customer Service Call Center Representative, Customer Service Representative Job at Butler America Aerospace located in Salem OR. Find other listings like Call Center Customer Service Rep by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.