This listing was posted on ApplicantPool.
Associate Director of Operations
Location:
Chicago, IL
Description:
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry Under the direct supervision of the Executive Director, the Associate Director of Operations is responsible for managing strategic operations of the multiple regions throughout TMG. The Associate Director of Operations is also responsible for covering for the Executive Director in his absence and will participate in senior leadership initiatives. Responsibilities include maintaining and/or exceeding excellent client customer satisfaction and site performance. Responsibilities: . Manages and provides direct support to assigned operation managers throughout the their regions. Act as a trusted partner, building strong relationships with business leaders through timely, relevant and tailored communication. Provides timely customer support in a cost-effective manner. Ensures service level agreements are met and/or exceeded, equipment, and performance goals are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations to the client in order to maximize performance. Develops, monitors, and reports on operating costs within functional area. Alerts manager of cost and labor over run. Makes recommendation and implements solutions to problems related to same. Ensures services are being met and/or exceeded according to Service level agreements (SLA) Ensures the Operation team is following company policy and procedures. Manages budget and controls expenses effectively. Hires, trains, develops and appraises staff effectively. Takes corrective action as deemed necessary on a timely basis and in accordance with company policy. Keeps up-to-date on information and technology affecting functional areas to increase innovation and ensure compliance. Qualifications: Bachelors degree in Business Management or other closely related field and 5 years of operational experience or a Master's degree and 3 years of operational experience. Minimum 3 years of experience in client SOW to include print, imaging, Mail Services, Office Services, Facilities Management, Shipping & Receiving, etc. Certification in Facilities Management and Office Services related field required. Job Posted by ApplicantPro
Company:
The Millennium Group
Posted:
December 26 2023 on ApplicantPool
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPool
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Associate Director of Operations
Associate Director of Operations is a Executive Associate Director, Director Of Operations Job at The Millennium Group located in Chicago IL. Find other listings like Associate Director of Operations by searching Oodle for Executive Associate Director, Director Of Operations Jobs.
Associate Director of Operations is a Executive Associate Director, Director Of Operations Job at The Millennium Group located in Chicago IL. Find other listings like Associate Director of Operations by searching Oodle for Executive Associate Director, Director Of Operations Jobs.