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Applications Support Analyst
Location:
London
Description:
Applications Support Analyst Why We Need You – The Mission & Our Vision Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service. Veryon has more than 7,500 customers in 137 countries, we service general and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives. As an Application Support Analyst on our Services and Operations Team, you will play a pivotal role in taking care of one of our key partners, a rotary wing aircraft manufacturer, and be their first point of contact for troubleshooting, issue resolution, and maintenance of our applications while working closely with cross-functional teams to deliver efficient solutions. What You’ll Accomplish - Your Performance Objectives Objective 1: Within your first 30 days, you will get up to speed on the Company, our processes, and our market. Onboarding and Familiarization: Complete orientation and familiarization with the company's culture, policies, and team structure. Gain access to relevant systems, tools, and documentation. Shadow existing team members to understand current processes and workflows. Understanding Applications: Review and study the supported applications, their architecture, functionalities, and interdependencies. Engage with stakeholders to grasp their expectations, pain points, and requirements regarding application support. Initial Issue Resolution and Documentation: Start actively handling minor support issues and incidents under supervision. Begin documenting troubleshooting steps, creating initial knowledge base articles, and contributing to process documentation. Collaborate with the team to address a few medium-priority incidents and observe escalation. Visit ListedBuy for more information.
Company:
Veryon
Posted:
February 6 on ListedBuy
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More About this Listing: Applications Support Analyst
Applications Support Analyst is a Other Art & Media Jobs Analyst Job at Veryon located in United States. Find other listings like Applications Support Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.
Applications Support Analyst is a Other Art & Media Jobs Analyst Job at Veryon located in United States. Find other listings like Applications Support Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.